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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,266 Reviews

2,266 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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January 12, 2024

They have great customer service. Stayed in contact the whole time so I always knew what was going on. More

by juanojr775
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

January 12, 2024

Friendly, polite and professional. Waiting room was clean with snacks. Vehicle was available when promised. More

by vynmotes
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
Report | Print
Jan 12, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

January 11, 2024

Very professional and informative. Excellent customer service Everything that they said they would do was exactly what they did More

by jtredfern
Recommend Dealer
Yes
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

We are grateful for your feedback about the professionalism and efficiency at Lithia Chrysler Jeep of Reno. Your words affirm our dedication to good service.

January 11, 2024

Professional, kind and fast. Great customer service. The service center is wonderful and they make sure you are comfortable as you wait for you car. More

by vjmarko
Recommend Dealer
Yes
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

January 11, 2024

My Jeep was in and out quickly and efficiently. Great care was taken when my Jeep was at the dealership. My Jeep is good as new now after my visit. Thank you to Fernando Rivas for his excellent cus More

by SWINT002
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

January 11, 2024

Efficient and pleasant I can't think of anything that would make the visit better. Everyone was nice and on point. More

by g0
Recommend Dealer
Yes
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

January 11, 2024

Ben is friendly, techs are great Trucke was done when promised. Engine compartment was clean and had no grease or dirt in the cab More

by mike_morse_67
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Mike! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

January 11, 2024

1 hour job took 4 hours as I tried to get this done on my lunch break and my air box sensor was left disconnected so I had to reconnect it and clear the check engine light myself. More

by Gunnerj1776
Recommend Dealer
No
Employees Worked With
Why?
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Jan 14, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 11, 2024

Quick fast service. Clean enviorment and organized establishment. Great customer service and nice waiting area More

by rggtr95
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 11, 2024

Great customer service, always. Quick process Easy and seamless visit for work we needed done More

by JENAMARIE28
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Jan 11, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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