Lithia Chrysler Jeep of Reno - Service Center

Very good. Everyone was friendly and helpful. There was just one thing or two.They told me the trade in of both of my cars will be $7000.00 and the manufacturer rebate is $3000.00 but it came ou There was just one thing or two.They told me the trade in of both of my cars will be $7000.00 and the manufacturer rebate is $3000.00 but it came out the trade was only $6,000.00 and the rebate was only $2,000.00. I didn't catch that when I signed the papers. Only the following Saturday when I picked up the paperwork that I noticed it. So I'm not really very happy about it. Otherwise everybody was really friendly and nice. Neil Anderson helped me with all the things out of my old car and put it in the box. More

Excellent service What can I say, everything went very smoothly. Love my Hemi! They found and corrected issues in a timely and cost effective manner. Will return for fu What can I say, everything went very smoothly. Love my Hemi! They found and corrected issues in a timely and cost effective manner. Will return for future work More

Ram truck service Ram trucks are awesome, but the service department at Reno Dodge is horrible. Hoping for something better, I scheduled an appointment with Lithia Jee Ram trucks are awesome, but the service department at Reno Dodge is horrible. Hoping for something better, I scheduled an appointment with Lithia Jeep of Reno to fix a check engine light that Reno Dodge could not seem to address in 3 previous appointments. At my first appointment with Lithia, I worked with Charlie Sebastian to get the issue fixed, and now he's my go-to contact for all of the service on my truck. He is, far and away, the best service coordinator I've ever dealt with. More

Vehicle Service Appointment was on time Great Communication Went the extra mile to accommodate extra requests that were not on my original scheduled appointments Appointment was on time Great Communication Went the extra mile to accommodate extra requests that were not on my original scheduled appointments Would highly recommend in the future More

Bob was very accommodating. Bob was very helpful in making my appointment and I didn't have to wait long for my vehicle to be serviced. He is always friendly and professional! Bob was very helpful in making my appointment and I didn't have to wait long for my vehicle to be serviced. He is always friendly and professional! More

Great Service, Great People, Great Company I've been coming to Lithia Jeep since I moved here in 2002 and had my 2000 Jeep serviced. Then I bought a new '05 Jeep Cherokee from Dan Dunham and h I've been coming to Lithia Jeep since I moved here in 2002 and had my 2000 Jeep serviced. Then I bought a new '05 Jeep Cherokee from Dan Dunham and had it serviced there until I recently leased a '15 Jeep Cherokee SRT from Dan. Everybody there has always been really nice, accommodating and professional, especially, Dan Dunham and Charlie Sebastian. I will probably die at the age of 100 in the driver's seat of a Jeep. My first car ever, incidentally, in 1955 was an old Willys Jeep. A fun car, for sure. More

warranty work Great service! Charlie is a great service advisor and very thorough. He was easy to work with. However, I'm disappointed with the Chrysler dealership Great service! Charlie is a great service advisor and very thorough. He was easy to work with. However, I'm disappointed with the Chrysler dealership in Ontario. I purchased a van with navigation but now i don't have it because the Chrysler dealership in Reno tells me my vehicle was never equipped with that option. Not sure what happened there. But, again, the Chrysler dealership in Reno was great to work with. More

Easy and Speedy Bob P. and Nick were very helpful. I came to fix a factory recall after I was having problems just to find out that the recall was not the actual prob Bob P. and Nick were very helpful. I came to fix a factory recall after I was having problems just to find out that the recall was not the actual problem. Luckily Bob figured out what it is so when I come back later I can get it fixed accordingly. More

Friendly service The service writer did a great job keeping me informed and advising service., Thank You for the great work. you did good. I will be back The service writer did a great job keeping me informed and advising service., Thank You for the great work. you did good. I will be back More

service Good, worked within my time frame. Follow up was good after initial appointment. Tim was easy to deal with. Feed back after service was good. Good, worked within my time frame. Follow up was good after initial appointment. Tim was easy to deal with. Feed back after service was good. More