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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,322 Reviews

2,322 Reviews of Lithia Chrysler Jeep of Reno - Service Center

Sort by
December 25, 2023

Good service. A comfortable waiting room, Jarod Phearson was very helpful and knowledgeable, good service. More

by TCJFERCH
Recommend Dealer
Yes
Employees Worked With
Jared phrarson
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 25, 2023

Excellent Ben was great to work with. Got my car done a day before expected More

by Whitneylaskin
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 25, 2023

Your customer service that attended me was very helpful n professional. He told me what was needed on the 30 k mileage and rotated my tires. More

by cescudero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 24, 2023

The service team was great. Tony Seibert is awesome! I'm confident that if I have any other issues with my Jeep, I can count on Tony. More

by redmnypit1952
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for Tony and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 24, 2023

Very professional. Very courteous. He was a very nice person and got me in even though I was late. More

by wolflvr12
Recommend Dealer
Yes
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 24, 2023

Timely, accurate, and personable. It's a great atmosphere and the team seems to actually be a team. More

by REDSHIRT63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

December 24, 2023

We have never had any problems. Have recommended them to friends and family members. They keep us informed if the services take longer than expected. They are always helpful More

by Jlisc
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Dec 24, 2023 -

Jlisc responded

Thank you all for everything you do for us as customers. Will continue to recommend you to friends, family and even strangers.

Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 24, 2023

Great as always Charles always gives the best service everything is always quick And precise More

by Overthend
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review and kind words for Charles! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

December 24, 2023

Excellent Jeep service always looks out for their customers. Always keeps me informed on any issues More

by Dtyoung5
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 26, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

December 24, 2023

The tech spilled oil on the frame of jeep and didn't wipe it off. Dripped oil on my garage floor until I wiped off frame. More

by LOCHNESSFM
Recommend Dealer
No
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Dec 29, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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