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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,279 Reviews

2,279 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 08, 2023

Ben and the service team have done an excellent job of working to identify and correct the intermittent problem I have been experiencing with my 2021 Rubicon 392 More

by johnfryhoff
Recommend Dealer
Yes
Employees Worked With
Ben Owings
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Dec 08, 2023 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that Ben and the Lithia Chrysler Jeep of Reno service team were able to assist you effectively with your 2021 Rubicon 392. We truly value your feedback. Thank you for choosing us.

December 08, 2023

Professional and courteous. The dealership was quick with my appointment and were able to get me in early. More

by DESRTUCTO
Recommend Dealer
Yes
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Dec 08, 2023 -

Lithia Chrysler Jeep of Reno responded

Happy to hear that your appointment at Lithia Chrysler Jeep of Reno was timely and our team treated you professionally. Your feedback is appreciated.

December 08, 2023

Charles os the best. Honest and super knowledgeable. Remembered my name and helped me understand the issue More

by 1zoem
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback. Charles is indeed very helpful and knowledgeable. Thank you for choosing Lithia Chrysler Jeep of Reno for understanding your issue better.

December 08, 2023

I appreciate the opportunity to share my experience with Jared and your professionals in the service department . Very timely and efficient More

by paulspotten667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Dec 08, 2023 -

Lithia Chrysler Jeep of Reno responded

Great to hear that you had a positive experience with our service department at Lithia Chrysler Jeep of Reno. We pride ourselves on being timely and efficient. Thank you for the 4-star rating!

December 08, 2023

Colby & Juan were amazing. I couldn't get better service anywhere. Love them. They're awesome More

by DAWNAS
Recommend Dealer
Yes
Employees Worked With
Dana Silva
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Silva
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Dec 08, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive feedback on Colby and Juan's service at Lithia Chrysler Jeep of Reno. Glad to hear you've had a good experience, thank you for choosing us.

December 08, 2023

Had first service done along with 2 recalls taken care of! Passengers screen will be fixed at another time when parts are available. More

by Canyon1
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Dec 08, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your support. We're glad we could help with the recalls and service. When those parts come in, Lithia Chrysler Jeep of Reno will be more than prepared to handle it for you.

December 07, 2023

Great customer service. Friendly and very helpful. Did not feel pressured into anything. Thank you. More

by juliewhite72597355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your kind words about our customer service at Lithia Chrysler Jeep of Reno. We're happy to hear you felt comfortable and were never pressured. Thank you for highlighting this aspect of our service.

December 07, 2023

Got in and out easily. Diagnosed and addressed my issue quickly. Very helpful and kept me informed of the process More

by MEYERDAVIDK
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 07, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your recognition for our speedy and communicative service at Lithia Chrysler Jeep of Reno. We aim to keep this level of efficiency and transparency for all customers. Thank you.

December 07, 2023

He was very helpful and went above and beyond to provide a very well experience. He also helped me understand what was wrong and how they could fix it as well as did the recalls which we didn't know were ou More

by lostinhawaii
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 07, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your detailed feedback. It pleases us to know that you had a thorough experience at Lithia Chrysler Jeep of Reno, and we're glad the recalls on your vehicle were addressed timely.

December 07, 2023

Charles is always the ultimate professional. Always keeps me informed Patient and explains the service in detail More

by martykloska
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Dec 07, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your feedback and are glad to know our professional service at Lithia Chrysler Jeep of Reno suits you well. We aim to keep our customers informed and educated about the services they receive. Thanks for acknowledging this standard in your review.

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