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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,422 Reviews

2,422 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 02, 2023

Easy going, friendly and clear in explaining car services Excellent customer service and follow up More

by silva.sharon
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate the kind words about our customer service and the clarity of our explanations at Lithia Chrysler Jeep of Reno. We look forward to serving you in future visits.

December 02, 2023

Great service. Great service. Robert was very knowledgeable and courteous. My car was delivered on the time that it was promised. More

by Chirolas
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Pearce
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Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

Appreciate your high rating and positive feedback about our service and knowledgeable staff at Lithia Chrysler Jeep of Reno. We strive to meet promised timelines. Thank you for choosing us for your auto needs.

Dec 03, 2023 -

Chirolas responded

It pays to buy extra warranty.

December 01, 2023

Does not matter I will never go back to that dealership I felt he was not truthful with me and then disappeared when It was time to check out More

by Hdbennjrspks
Recommend Dealer
No
Employees Worked With
Forgot his name
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Dec 01, 2023 -

Lithia Chrysler Jeep of Reno responded

Hello, Your satisfaction is important to us. We would like to have a better understanding of your feedback. Please reach out to us at your earliest convenience to discuss the customer service you received in greater detail. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

December 01, 2023

Excellent service Jarred was very professional and knowledgeable about my problem Work was complete on time as promised More

by EJBWLSN
Recommend Dealer
Yes
Employees Worked With
Jared
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Dec 03, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jared and our team, and we look forward to working with you again.

December 01, 2023

Jared is knowledgeable and the entire service department is responsive, servicing my Jeep in less than an hour. The waiting area is comfortable and well stocked. More

by MRHOLLAND50
Recommend Dealer
Yes
Employees Worked With
Jared Phearson
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Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

It's wonderful to hear about your positive experience with Jared and the service department at Lithia Chrysler Jeep of Reno. We're glad you found our waiting area inviting, as well as noted how quickly we serviced your jeep. Thank you for leaving such a detailed review; we appreciate it.

December 01, 2023

The team is very knowledgeable and quick to get back to you. I feel like my vehicle is in good hands with them. More

by canaryandhart
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Dec 01, 2023 -

Lithia Chrysler Jeep of Reno responded

We're grateful for your confidence in us. We always aim to provide expedient responses and reliable service - we look forward to handling all of the future needs of your vehicle at Lithia Chrysler Jeep of Reno.

December 01, 2023

Lithia service department staff has always been professional and the customer service is great. Tony has been the best staff person I have worked with. Thank You! More

by bachandjag
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Seibert
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Dec 03, 2023 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 01, 2023

Love Tony and Lithia! They always take great care of us! We bring all of our vehicles to Lithia for service! More

by JOYCELCATHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Rivas
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Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate your steady trust in Lithia Chrysler Jeep of Reno. Tony and the whole team are grateful for your kind words. Take care!

December 01, 2023

Great, friendly service. Tony is a great asset to Lithia Jeep. Thank you for the quick service! More

by andreavwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

We're pleased to hear you found our service at Lithia Chrysler Jeep of Reno agreeable and prompt, with a positive interaction from fellow team members like Tony. We look forward to meeting your vehicle's service needs again in the future.

December 01, 2023

Great nice and clean dealership great people to work with, amazing technician worked on my vehicle. More

by Oswaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Blondina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Lithia Chrysler Jeep of Reno responded

We appreciate the positive review about our clean dealership and talented technician. At Lithia Chrysler Jeep of Reno, we aim to make every client's experience valuable.

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