Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,320 Reviews

2,320 Reviews of Lithia Chrysler Jeep of Reno - Service Center

Sort by
November 01, 2023

These folks are always courteous no matter how busy they are. We have been working with the same service writer because of his continued help when it’s needed. Thanks you to all people at Reno Chrysler More

by Jlisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Report | Print
Nov 02, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. Ben and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Nov 02, 2023 -

Jlisc responded

They are such nice people to work with

Nov 02, 2023 -

Jlisc responded

Thank you

Nov 02, 2023 -

Jlisc responded

We will continue to as customers

Nov 02, 2023 -

Jlisc responded

Thank you

Nov 02, 2023 -

Jlisc responded

Thank you

Nov 02, 2023 -

Jlisc responded

Everyone we have encountered have offered help. They are polite regardless of the circumstances. The parts of the building the public see are always clean and well lit. It’s a pleasure doing business with Lithia

November 01, 2023

Always professional and communicate without ambiguity. Ben always goes above and beyond to ensure the best interaction and service possible. More

by jacquesgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owens
Report | Print
Nov 02, 2023 -

Lithia Chrysler Jeep of Reno responded

Jacques, Thank you so much for your excellent review! We are so glad that Ben had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2023

Helpfull people around & friendly and good customer service… i love the car i buy from them More

by AALIYAHCUSTODIAL0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Lithia Chrysler Jeep of Reno responded

Aaliyah, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

November 01, 2023

Dealer they were really helpful to resolve my mecanic problem and Suply all my needs More

by ZEPEDACS77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

October 31, 2023

Excellent service! Called to get on schedule, only one week wait, Brought vehicle in the evening before appointment, I was out of there in about 5 minutes. Vehicle was More

by johncrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that Charles had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

October 31, 2023

Wow what professionals. I was in and out as quick as I could have been for the issues I had. More

by nick.cameron916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben from service department
Report | Print
Nov 01, 2023 -

Lithia Chrysler Jeep of Reno responded

Nick, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

October 31, 2023

I’ve been driving Jeeps from here for 20 years. Ben in the service center has always gone out of his way to insure that my problems are solved. More

by chuck6232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Nov 01, 2023 -

Lithia Chrysler Jeep of Reno responded

We are very happy to hear that Ben provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 31, 2023

Easy to set up appointment, Charles provided the services I needed. I used the shuttle services. The driver was great. The only problem was the wait to get the shuttle. I had to wait 1.5 hours. More

by P.MVIOLETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

October 31, 2023

Ben Owoins service writer went above and beyond to help with my Jeep. Great service and a really nice person More

by BOBBYDECKER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Report | Print
Nov 01, 2023 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear that Ben and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2023

Been having my service done there since 2011, very nice employees. Thank you for everything. More

by tucsontayr10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

Oct 31, 2023 -

tucsontayr10 responded

Thank you.

1
...
176
177
178
...
232