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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,272 Reviews

2,272 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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May 26, 2021

I have recommended this dealer to others.we are always I have recommended this dealer to others. we are always treated will the people of the service department. Ben is one reason we’re chrysler More

by Jlisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings
May 27, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are pleased to know that Ben and our service department have always treated you well. We appreciate your recommendation and at Lithia Chrysler Jeep of Reno we look forward to your next visit.

May 26, 2021

Service staff is very willing to discuss problems, questions, and general information about my Wrangler. Even to the point of correcting my misunderstanding of an item in the sales agreement from two More

by Pawnee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Lithia Chrysler Jeep of Reno responded

We are so glad to hear you are satisfied with the level of service provided by our team here at Lithia Chrysler Jeep of Reno! Thank you for entrusting our Service Team with the care of your Jeep Wrangler. Come back and see us anytime!

May 14, 2021

The service Dept is very efficient and super good at getting things done in a timely fashion. They are very respectful of my time and money More

by Kpfconst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Owings
May 15, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, Thank you for your positive feedback. Your satisfaction means everything to us, so we are pleased to hear that our service department was efficient and timely. Thank you for choosing Lithia Chrysler Jeep of Reno and we hope to continue to assist with all of your future automotive needs.

May 08, 2021

No one can beat their service. Charlie takes care of his customers; I can trust the work that’s done and the price is reasonable. More

by mslindashields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are thrilled to hear about your recent experience with Charlie. Thank you for choosing Lithia Chrysler Jeep of Reno and we hope to see you again.

April 25, 2021

Since 2015 I have made all the service appointments for my 2014 Jeep Grand Cherokee with Charles Sebastian. I have always been made to feel like my car and I will be well taken care of here. More

by catwalk1077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for the 5-star rating and great review! We are happy to know that you have had good service experiences with us at Lithia Chrysler Jeep of Reno, and we hope that you will continue to visit us!

April 02, 2021

This is the second attempt to get my car done and this time they had it done rightist have nothing else to say right now so my 25 words are in. More

by renolisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for the review! We appreciate you taking the time to share! We hope to see you at Lithia Chrysler Jeep of Reno!

March 29, 2021

Ben went above and beyond to help get my navigation system fixed on my Dodge Durango. Positive experience compared to other dealers in a town where service is not always a priority. More

by james.farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Mar 30, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi there, thank you so much for the great review! We're glad to hear Ben has gone above and beyond in assisting you with your Dodge Durango! We appreciate your business and hope you have a wonderful day!

March 25, 2021

Im going to write 25 words though all I need to say is that I was satisfied, which is all that is needed really, period. More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Peele
Mar 25, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

March 24, 2021

Best in Reno !! Robert Pearce is very professional and Best in Reno !! Robert Pearce is very professional and respectful. This service representative knows his job and knows how to treat customers. Rober More

by MRdogg01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Lithia Chrysler Jeep of Reno responded

Hi, MRdogg01! We're happy to hear that our Service Department added a little more brightness to your day! We also appreciate your five star rating of us at Lithia Chrysler Jeep of Reno. We can't wait for your next visit!

March 24, 2021

After a nice purchase experience about 5 months ago I just wnt back for my first service so this review is based of service. Bob Pearce was very nice, prompt, supportive and efficient, I was very pleased More

by apearce300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Lithia Chrysler Jeep of Reno responded

Thank you for visiting Lithia Chrysler Jeep of Reno! We will be sure to thank Bob for providing you with prompt and efficient service. Let us know if there is anything else we can help you with. We look forward to working with you again!

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