Lithia Chrysler Jeep of Reno - Service Center
Reno, NV
2,349 Reviews of Lithia Chrysler Jeep of Reno - Service Center
I’ve been a loyal customer since 2006. The service and sales are always excellent. I would recommend this dealership to anyone looking to be treated with the highest of professionalism and The service and sales are always excellent. I would recommend this dealership to anyone looking to be treated with the highest of professionalism and fantastic results. More
This was a horrible experience. I will never take my 2016 Jeep Grand Cherokee back to this place nor will I return. Went to get my oil changed at a separate business was informed by I will never take my 2016 Jeep Grand Cherokee back to this place nor will I return. Went to get my oil changed at a separate business was informed by them I had an a antifreeze leak, not wanting anything to happen to my jeep I took it to lithia jeep in Reno Nv. What a mistake my car sat for 8 days before even looked at it then I was told it was under warranty by Jeep for a 2019 recall was told that the parts were on back order but by Monday they were going to be in in 1 or 2 days. That turned in to another week plus when I went to pick up my jeep the check engine light came on. Was told it probably was nothing because that was the first night it sat since being fixed. That was not the truth at all the jeep now needs an intake manafold. Was then advised to just drive it the only thing that might happen is the check engine light might come back on. Lithia Jeep had my jeep for almost 3 weeks and it still is not fixed. This service department is horrible, lies and is just rude. More
I have dealt with other car dealerships. Jeep Lithia of Reno surpasses them all, customer service is always a priority. Jeep Lithia of Reno surpasses them all, customer service is always a priority. More
Charles Sebastian provided excellent service, cared for the customer, showed professionalism and had a pleasant & curteous demeanor. It was a pleasure working with him on my most recent visit to the serv the customer, showed professionalism and had a pleasant & curteous demeanor. It was a pleasure working with him on my most recent visit to the service department of the Reno Lithia Chrysler Jeep dealership. Thank you very much!!! More
Professional staff, very helpful & calm even when they’re busy. Bob Pearce got my Wrangler on time despite the garage being very busy. Great service Bob. Thanks busy. Bob Pearce got my Wrangler on time despite the garage being very busy. Great service Bob. Thanks More
The service department at Lithia Jeep in Reno is amazing, they are wonderful people!! I would refer Lithia Jeep to anybody and everybody, my husband and I have bought several vehicles from this dealership an they are wonderful people!! I would refer Lithia Jeep to anybody and everybody, my husband and I have bought several vehicles from this dealership and we have utilized their service department for more than 15 years, we highly recommend them! Keep up the wonderful work guys, thank you! More
Excellent customer service and attention to detail. Communication is always outstanding and the work completed is above and beyond expectations. Communication is always outstanding and the work completed is above and beyond expectations. More
Ben Owings is a pleasure to work with. Knowledgeable and professional, you can trust him to make sure that your vehicle is properly serviced in a timely manner. Knowledgeable and professional, you can trust him to make sure that your vehicle is properly serviced in a timely manner. More
Charley was great to work with. Work was completed quickly and accurately. Got my truck back before they said it would be done. Work was completed quickly and accurately. Got my truck back before they said it would be done. More