Lithia Chrysler Jeep of Reno - Service Center
Reno, NV
2,346 Reviews of Lithia Chrysler Jeep of Reno - Service Center
Easy to work with. Explains thing very well to the customer. The sales side is also very good. I have purchased two Jeeps from this Dealership and won't go anywhere else. customer. The sales side is also very good. I have purchased two Jeeps from this Dealership and won't go anywhere else. More
Excellent service dept. Especially Ben Owings. Attentive, quality people. Always a good experience. They explain thoroughly and don't do unnecessary work. Highly recommend them. quality people. Always a good experience. They explain thoroughly and don't do unnecessary work. Highly recommend them. More
Ben the service writer is the best super polite he makes you feel like family when you walk through the door. I will continue to take all of my family cars here you feel like family when you walk through the door. I will continue to take all of my family cars here More
Outstanding service by outstanding people. I can not say enough about the quality and professionalism of my experience with the Lithia service department. I will be returning. enough about the quality and professionalism of my experience with the Lithia service department. I will be returning. More
I was very surprised to learn that when I went to upgrade my Uconnect it caused all kinds of problems. Charlie at service assured me it could be fixed and did an excellent job as quickly as possible getting my Uconnect it caused all kinds of problems. Charlie at service assured me it could be fixed and did an excellent job as quickly as possible getting my car back on the road in good condition.. Charlie is worked on my car multiple times and has always been friendly helpful and very competent ! More
We were traveling out of town, my Ram 2500 diesel needed emergency service, when the in town Dodge/Ram dealer wouldn't even make time to service my truck or even check my diagnostic engine codes, Lithia Chr emergency service, when the in town Dodge/Ram dealer wouldn't even make time to service my truck or even check my diagnostic engine codes, Lithia Chrysler Jeep not only checked my codes, but also fixed my truck same day even though they had a full schedule because they knew I'd be stranded away from home if not. Their service advisor Ben was awesome, their mechanics fast and efficient, and their shuttle service was also amazing and convenient. If I could give then more than 5 stars I would! More
Our first service went great. Jared Phearson, the service advisor was very professional and polite. The tech that did the work did a great job! We watched the whole service and saw no horseplay or cell phone advisor was very professional and polite. The tech that did the work did a great job! We watched the whole service and saw no horseplay or cell phone interruptions in the shop. The Jeep was returned to us without any oily hand prints or boot scuff marks on the rocker panel. The engine cover was "spilled oil" free. The lug nuts were torqued after the tire rotation. We are looking forward to future visits at Lithia of Reno. Nice to have a shop you can trust! More
Service department visit for some minor warranty work. Service was top notch I am a happy customer. Drove from Minden just to have my work done here repairs made and on my way the same day👍 Service was top notch I am a happy customer. Drove from Minden just to have my work done here repairs made and on my way the same day👍 More
Been a reno lithia jeep customer for ever. Service writer Charlie Sebastian been with me for years. I recently had a Mopar battery that only lasted 2 yrs, thankfully it was still under the warranty. Charl Charlie Sebastian been with me for years. I recently had a Mopar battery that only lasted 2 yrs, thankfully it was still under the warranty. Charlie had me on my way with a new battery covered under warranty in 2 hours even though I didn't have a scheduled appt that day. Thanks to Charlie and LIthia's service manager. More