Lithia Chrysler Jeep of Reno - Service Center

Best Customer Service! Scott and Derric always take care of me when I bring my car in for service. Being a single mom, working multiple jobs, it's great to be taken care of Scott and Derric always take care of me when I bring my car in for service. Being a single mom, working multiple jobs, it's great to be taken care of and to be provided with another vehicle if needed so that I can go about my day. John in the service center is great and always updates me on the status of my vehicle as well as a rough estimate of costs. Also informs me when and if my vehicle is going to need any other work in the near future. All-in-all always a great experience! More

It is always a pleasure arriving at your service department and being greeted by Bob Pearce.He is a top notch person to take care of my automotive needs. It is also enjoyable to share your beautiful department and being greeted by Bob Pearce.He is a top notch person to take care of my automotive needs. It is also enjoyable to share your beautiful new store. Good luck! Thad. More

Always The Best Bob Pearce is the best. He has always been honest, professional and genuinely cares about making sure that my Jeep is in running order. He is always o Bob Pearce is the best. He has always been honest, professional and genuinely cares about making sure that my Jeep is in running order. He is always on time and gets me in and out of the service department promptly. I wish I could give him 6 stars, thank you! More

Airbag replacement I had my truck in for the airbag recall. Nick and the other mechanic were amazing. Definite asset to your organization. I think Dana was the other fe I had my truck in for the airbag recall. Nick and the other mechanic were amazing. Definite asset to your organization. I think Dana was the other fellas name. More

Service Great experience overall. All employees were friendly and knowledgeable. I will definitely bring my Jeep back again if it needs service. Thank you for Great experience overall. All employees were friendly and knowledgeable. I will definitely bring my Jeep back again if it needs service. Thank you for the great customer service. More

Excelent service department Ben Owings is the best service advisor I have met. He is very honest and helpfull when explaining issues with my cars. I have been going to him sinc Ben Owings is the best service advisor I have met. He is very honest and helpfull when explaining issues with my cars. I have been going to him since I bought my 2001 Dodge 2500 and 18 years later my truck is still running like a champion. I feel that their prices are competive with other shops in town, but I get a longer waranty for going to the dealer on repairs. Once the new facility is compleated this will be a very elite place to take all my Chrysler vehicles. More

No hazel In and out with no hazel. I expected the dealership to try to sell me I didn’t need. Was totally surprised they didn’t.i would recommend this dealersh In and out with no hazel. I expected the dealership to try to sell me I didn’t need. Was totally surprised they didn’t.i would recommend this dealership to my friends. More

John was great, short of employees, but he did a great job With customer service, nice guy. Quick service, love you guys. 👍👍👍👍👍👍👍👍👍👍👍👍 Have a great day. job With customer service, nice guy. Quick service, love you guys. 👍👍👍👍👍👍👍👍👍👍👍👍 Have a great day. More

Friendly The staff was helpful and friendly. Very professional. The services was done in the time frame they had quoted, New building was clean and neat, the a The staff was helpful and friendly. Very professional. The services was done in the time frame they had quoted, New building was clean and neat, the arear was hard to get into. More

The only thing I found troublesome is the phone system. If all lines are busy in service it says to enter 5 to speak to an operator but all it does is start the whole call over again and tells you that 5 If all lines are busy in service it says to enter 5 to speak to an operator but all it does is start the whole call over again and tells you that 5 is not an option. Otherwise when there in person everyone is super nice and the service was fast. More