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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,345 Reviews

2,345 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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August 11, 2020

Quality Service I took my Wrangler JLUR in for an oil service at the end of the first year of ownership. The work was promptly completed, and the technician also ins More

by LA2PDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review! We are glad to see that Tony went above and beyond for you, installing your new pedal. You're welcome back at any time.

August 02, 2020

Awesome service was the best I would recommend to my friends I will be back for the next service he was very helpful in going over what was needed and cost More

by Gonzc1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Aug 02, 2020 -

Lithia Chrysler Jeep of Reno responded

We appreciate the amazing review and look forward to working with you again.

July 29, 2020

Charlie is always great. He has always taken good care of me for my last two Jeeps. He is very knowledgable and is great with customers. More

by Marcus
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Lithia Chrysler Jeep of Reno responded

Marcus, thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

July 27, 2020

Excellent Service Department Absolutely the best experience that I have ever had at any car dealership service department in Reno. (I have lived in Reno for 30+ years, so that's s More

by RENOGOOGIRL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Lithia Chrysler Jeep of Reno responded

We're super proud of our team. Robert and Dana will be pleased to know of your satisfaction. Thanks for sharing your thoughts about your recent service visit. Give us a call if we can be of service again!

July 16, 2020

Great experience! Bob in service did everything possible to make our service experience great! Quality and speed of service was very acceptable. Overall, no complaint More

by billt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review! We will be sure to thank Bob for providing you with quick and professional service. We look forward to working with you again!

July 02, 2020

Super friendly. Great timing, always keeping me updated. Ben from service was very helpful. Service was completed in a timely manner. Would highly recommend others! More

by Tdburros
Recommend Dealer
Yes
Employees Worked With
Ben, Service Department.
Jul 03, 2020 -

Lithia Chrysler Jeep of Reno responded

We cannot thank you enough for your super feedback for Ben! We are even more glad that your service visit was such a positive one and we hope it's something we'll be able to repeat over and over again! We really appreciate the solid recommendation and hope to work with you again soon!

June 26, 2020

Great service staff. Greg always takes the best care of my concerns. Will definantly deal with Lithia for my next car. Service is the best in the business More

by Laguy8us
Recommend Dealer
Yes
Employees Worked With
Greg Bahl
Jun 26, 2020 -

Lithia Chrysler Jeep of Reno responded

We appreciate you taking the time to share your great service experience with Greg! It was our pleasure to work with you. We look forward to working with you for years to come!

June 26, 2020

Excellent service, considerate!! Got my car in and out, everyone was really nice, never been to the service department and the came out to greet me. That’s was nice!! Thank you all! Karen white More

by Kwhite58
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2020 -

Lithia Chrysler Jeep of Reno responded

Hi Karen, Thank you for taking the time to share your excellent experience. We are thrilled to know that your service experience went well. We hope you have a great day!

June 23, 2020

My experience was excellent. Very organized and great to visit with. Dana was on top of everything needed to be done and his service people very professional. More

by cault
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your excellent service experience with Dana and Scott! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 22, 2020

Clean shop and courteous.Very helpful when ever I Clean shop and courteous. Very helpful when ever I called. Answered all my questions patiently. Craig? Or Greg & Ben. Shuttle drivers nice young men More

by laurabiz2
Recommend Dealer
Yes
Employees Worked With
Craig or Greg? Very helpful , Ben Freedman
Jun 23, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and that our team was helpful and attentive. We are always here to help!

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