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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,270 Reviews

2,270 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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August 13, 2019

Excellent service Greg was great. He was able to get my truck in immediately and get it diagnosed. It needed to stay overnight so he was able to get me a rental so I c More

by Chor29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bahl
Aug 14, 2019 -

Lithia Chrysler Jeep of Reno responded

Hi, thanks for your praise and kind comments about our team. Thank you for choosing Lithia CJ of Reno and we hope to see you again.

August 13, 2019

service Excellent service, very professional staff, Jeep was ready when I went to pick it up answered all my questions Greg took good care of my Jeep and was More

by cgaylor69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Bahl
Aug 14, 2019 -

Lithia Chrysler Jeep of Reno responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lithia CJ of Reno. We sincerely value your business and look forward to your next visit!

August 08, 2019

Lithia Jeep Reno Service was performed professionally and completed within the time frame specified. I dropped my jeep off the night before and it was ready by noon t More

by Drew530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eddy
Aug 09, 2019 -

Lithia Chrysler Jeep of Reno responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lithia CJ of Reno!

August 06, 2019

2018 Jeep JL Unlimited Rubicon, Sales and Service The Sales Rep, Dena Plamer, Sales Manager and Financing people were awesome. Gave me a great price and great financing. The Service department, Ben P More

by Mock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Freedman, Dena Palmer
Aug 06, 2019 -

Lithia Chrysler Jeep of Reno responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 06, 2019

I was treated with respect. Jason in service was great. It took longer than expected to do my oil change and he looked for me to let me know why. More

by Faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service and Mr Herrera in sales
Aug 06, 2019 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

August 05, 2019

Recall Service was done however when our car was returned it had greasy smudge prints on both fenders, hood and drivers door handle. The service advisor nex More

by PIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Lithia Chrysler Jeep of Reno responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 04, 2019

Ben always take great care of business. We have been dealing with Ben for years and following him to Lithia after he left Dodge. Ben always takes great care of our truck. More

by Alan2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Aug 06, 2019 -

Lithia Chrysler Jeep of Reno responded

Wow, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

August 02, 2019

Efficient They were ready and got the work done quickly. Friendly and courteous. They let you know it there are any issues. Explain any promotions pretty clearl More

by Mike 68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Lithia Chrysler Jeep of Reno responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience here!

August 01, 2019

Check engine light Had a check engine light on. Keep quickly identified a defective part and fixed it. Covered by my extended warranty. No fuss, no muss. Ask for Ben More

by Manchesterunited#1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Freedman
Aug 06, 2019 -

Lithia Chrysler Jeep of Reno responded

Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

July 31, 2019

I was completely satisfied with John and the service. John Lahr and Ben Owings were both very helpful and informative.I had an appointment and John took me in right away and they were both helpful about a More

by dennism84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lahr and Ben Owings.
Aug 06, 2019 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear you found our staff was so knowledgeable and helpful! We can't wait to see you again, have a great day.

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