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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,345 Reviews

2,345 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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May 01, 2020

Quality of service Lithia Jeep has one of the best service shops I have been to, the service reps are great to work with and they keep or beat the appointment time when More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind review! We love knowing that you had a five-star experience with us. Please let us know if there is anything else that we can do for you.

April 30, 2020

Lithia Jeep Sales and Service are Exceptional The leasing process for my new 2020 Jeep Gladiator was flawless...Robert Black, Salesman and Tony Moore, Floor Manager were kind, patient, knowledgea More

by jbalentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings, Service Advisor, Ben Freedman
May 01, 2020 -

Lithia Chrysler Jeep of Reno responded

It sounds like you had a quality experience which makes us very happy! Thank you for taking the time to write a great review! We're thrilled to hear Robert, and our team went above and beyond to assist you with a high level of customer service throughout the process. We appreciate your positive feedback, and we look forward to assisting you again in the future.

April 29, 2020

Beautiful new facility! A very comfortable and personal feeling to the service center. They were able to schedule and perform service punctually. Always friendly which keeps us coming back. More

by ryan.newton
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Peele
Apr 29, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking a moment to share your thoughts about our facility. We appreciate knowing of your satisfaction and we look forward to working with you again in the future, Ryan. Please feel free to reach out if we can assist you again.

April 29, 2020

Outstanding service! Greg is very helpful and honest. I would recommend everyone who's needs reliable ,quick service done in a timely manner. Thank you! More

by marcieberlanga
Recommend Dealer
Yes
Employees Worked With
Greg, Dena Palmer
Apr 30, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind review! We love knowing that Greg took excellent care of you during your visit. Have a great day!

April 29, 2020

Robert is professional and accommodating when I needed my appointment changed he called me back rescheduled me for the date that worked best for me! More

by Brian
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review, Brian! We will be sure to thank Robert for providing you with excellent service and accommodations. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 15, 2020

Great, fast, courteous service. Made me feel important! Not your typical dealer service I’ve experienced from other dealers. Gregory advised one of repairs and service that was due and what could wait. More

by Laguy8us
Recommend Dealer
Yes
Employees Worked With
Gregory Bahl
Apr 16, 2020 -

Lithia Chrysler Jeep of Reno responded

Hi there, thank you so much for the kind words! We'll be sure to share your compliments with Gregory and our team. We hope to see you again soon.

January 31, 2020

100,000 mile check-up Charlie Sebastian is the absolute best to work with. He communicates very well with what my Jeep needs and what I could wait on and is very thorough w More

by tfeik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2020

He was easy to find and work with. All of our paperwork was prepared and waiting for us. Our car was well taken care of and returned to us with the work done well. More

by Popemom
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Lithia Chrysler Jeep of Reno responded

We are happy to have provided you with a stress-free experience.

January 17, 2020

Our service writer, Charlie, was great. We had made an appointment with him, on that day we brought the Grand Cherokee in and we’re on our way for the day. He called a few hours later, picked up the car a More

by rwharto
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you for highlighting Charlie in this fantastic review!

January 10, 2020

I have been a customer of Lithia for several years. Very satisfied with their Customer Service and repairs performed on my vehicle. Their new facility puts them over the top! Enjoyed the flavored coffee w More

by ItalianShe
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Freedman, Nick Peele
Jan 10, 2020 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for the kind comments! We hope to see you again soon!

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