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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,280 Reviews

2,280 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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February 09, 2025

After the initial hiccups with the radiator installation, Bob Pearce came through with "flying colours" and took care of all the outstanding issues. This is one of the many reasons that we keep bringing our More

by kiwibrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear that our team ensured your radiator installation issues were resolved. Thank you for trusting Lithia Chrysler Jeep of Reno with your vehicles. We're always here to help with any future needs.

February 07, 2025

Snapped bolt after truck was serviced for break issues. One bolt holding caliper on when returned. More

by JOHNNYVAWTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Pearce
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 06, 2025

It was easy to get an appointment. The service was very professional. Michael was very respectful More

by MRSAUTUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Feb 06, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and our team met your service expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

February 05, 2025

Great service, They made for a very smooth transaction! I would recommend them for sure! More

by ASCHUPPERT12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashton
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Feb 05, 2025 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 04, 2025

Ben is excellent to work with and is very responsive to my needs. Service was done on time as promised More

by JOE.VENI3431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Feb 04, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Joe, and we're happy to hear that Ben met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno. We look forward to having you as one of our valued customers for many more years to come!

February 03, 2025

What a great experience and actually look forward to my next service. Coffee machine is pretty good too. More

by DV_25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for the positive feedback. We're glad you enjoyed your experience with us at Lithia Chrysler Jeep of Reno!

February 03, 2025

Came in for an oil change and asked to have some warranty work done. Robert was professional and was able to get what I needed through. More

by JMKSACOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Robert here at Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

February 03, 2025

Quick and hassle free service. As I waited, I was advised of any/all updates that were found and such updates were taken care of. More

by MRANGEL89445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 02, 2025

I wrote a review earlier but I guess I deleted so I'm not going to try harder this time More

by YOUVEBEENRECTIFIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owens
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Feb 03, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for taking the time to leave a 5-star review. We appreciate it and wish you well.

February 01, 2025

Excellent service center with a nice waiting room and our vehicle was ready exactly on time. More

by TOMLORI4903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarod
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Feb 01, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. We're glad that you enjoyed the visit to Lithia Chrysler Jeep of Reno.

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