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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,349 Reviews

2,349 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 28, 2024

QUICK FRENDLY AND GREAT CUSTOMER SERVICE ALWAYS ALWAYS FIXED RIGHT BEN OWINGS WAS GREAT AS USUAL More

by LEROY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BEN OWINGS
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Dec 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the positive feedback about our service at Lithia Chrysler Jeep of Reno. We're proud that our team continues to meet your expectations.

December 28, 2024

Easily got an appointment. They reassured me to check my brakes during oil change along with tire pressure. More

by SCOTT@JCPRO.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad to hear you had a smooth experience at Lithia Chrysler Jeep of Reno. If there’s anything else we can assist with, feel free to reach out. Take care!

December 28, 2024

Always professional, friendly service. Waiting area is great, stocked with snacks and drinks. Very clean. More

by lvwieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about Lithia Chrysler Jeep of Reno. We're glad to know our waiting area and service met your expectations.

December 28, 2024

Do you have a tire sales now please let me know if you have buy 3 get four More

by Jorge Monroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for getting in touch with Lithia Chrysler Jeep of Reno. Please contact our service department directly to get the latest details on tire promotions.

December 27, 2024

I really appreciate the great customer service and keep striving for greatness I'm putting customers first thank you More

by YOUVEBEENRECTIFIED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words and recognition. We're glad to hear that Lithia Chrysler Jeep of Reno delivered a good experience.

December 25, 2024

Quick, friendly, comfortable, and consistent. Keep up the fantastic job! Would recommend to others. Thank you! More

by kenny.delara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for recommending Lithia Chrysler Jeep of Reno. We appreciate your kind words and look forward to continuing our service.

December 24, 2024

Quick service and dependable. Fit me in without appointment during the holiday rush. Great team More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Dec 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the great review. We're glad our team at Lithia Chrysler Jeep of Reno could assist during the busy holiday season. Wishing you safe travels in your vehicle.

December 22, 2024

The team was courteous and efficient. They had me in and out in about an hour. I was walked out to my car after the service. More

by jenecegray
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is pleased to hear you appreciated our efficient service. Wishing you safe travels ahead.

December 22, 2024

I will never take my car back to get work done. They didn’t even put my skid plate back under my car. Terrible work More

by eugenej0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared
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Dec 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, We value your feedback here and it is taken very seriously. I would like the chance to speak with you about your recent experience with our Service Team regarding the skid plate on your vehicle. It would be much appreciated if you would kindly provide your best contact details to us at a time that is most convenient for you. Thank you, Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

December 21, 2024

I worked with Jarod to replace the battery in my Grand Cherokee. He’s very nice, polite and contacted me as promised when the work was done. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarod
Report | Print
Dec 22, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your positive review of our team at Lithia Chrysler Jeep of Reno. We're glad to hear you had a good experience replacing the battery in your Grand Cherokee.

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