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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,399 Reviews

2,399 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 21, 2024

Good customer service, friendly professional and helpful. I would recommend it to friends and family. More

by m_arellano78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Camarena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Lithia Chrysler Jeep of Reno responded

We're grateful for your kind words about our team at Lithia Chrysler Jeep of Reno. Have a great day.

December 21, 2024

Lithia Jeep Reno has taken care of routine maintenance on 2 of my Jeeps for years. Bob Pearce makes sure I’m always treated well and leave happy. More

by sjaandj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Lithia Chrysler Jeep of Reno responded

We’re grateful for your trust and loyalty with our team at Lithia Chrysler Jeep of Reno. We strive to always provide top-notch service, and it’s great to hear you’ve felt that way. Thank you for sharing your experience with us!

December 20, 2024

Jarad was very helpful and the technician that got my truck tailligate open with the rock that was in the latch knew exactly what to do. More

by scootnme1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

December 20, 2024

The service was quick & the customer service was exceptional! I.will keep coming back for future needs. More

by CHERYLB562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Rivas
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Cheryl, for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 19, 2024

Very personable and helpful. Would recommend the service department to family members who own a Jeep More

by timothysalisburyjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is grateful for your kind words and recommendation. Happy to know you would suggest our service department to family members.

December 19, 2024

Everyone was very friendly and helpful. I enjoyed the quick service and free coffee station provided. More

by vidanawest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Lithia Chrysler Jeep of Reno is grateful for your kind words. We’re pleased to hear you enjoyed our quick service and coffee station. Wishing you all the best.

December 19, 2024

Amazing customer service! ! Thank you for getting my radio system replaced and for resetting the system. More

by CHOCHMC63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Great to hear that our services met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno for your radio system needs.

December 19, 2024

Ben was awesome! Took great care of me and my Jeep! Part is on order and will be here in a few weeks. More

by lharter0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear you had a positive experience with our team at Lithia Chrysler Jeep of Reno. Thank you for choosing us for your Jeep needs.

December 19, 2024

Fast and friendly service, with no issues. Wait time was as expected and waiting room is very comfortable. Great experience as always! More

by BillB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Bill, for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

December 18, 2024

Tony did a great job and kept me updated on the 95B recall during the service appointment. More

by ROBTHAYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for letting us know. Keeping you informed is important to our team, and it sounds like they handled the 95B recall efficiently at Lithia Chrysler Jeep of Reno.

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