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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,373 Reviews

2,373 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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November 16, 2024

The service team is always great. My wife and wouldn't take our cars anywhere else. Awesome experience every time. More

by melissa22073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we truly appreciate your trust and loyalty.

November 16, 2024

Constant issues with the service department not doing simple tasks correctly like scheduling a service for taillight issue and an oil change as an express oil change that doesn’t require an appointment?! More

by Cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Lithia Chrysler Jeep of Reno responded

We're sorry to hear about your experience, Cameron, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 16, 2024

The service department is the best all around in knowledge, craftsmanship and helpfulness. I really appreciate the fact that they appreciate my military service and honor military with as many disc More

by ei6aftech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2024 -

Lithia Chrysler Jeep of Reno responded

We're honored to serve those who have served their country. Thank you for recognizing the hard work of our service department at Lithia Chrysler Jeep of Reno. We look forward to supporting your automotive needs in the future.

November 16, 2024

Have been getting my Jeep’s serviced by Bob for now almost 14 years . He is the best asset that Lithia Jeep has for an employee. More

by PINKYBIBI40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert black
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Nov 17, 2024 -

Lithia Chrysler Jeep of Reno responded

We're grateful to have provided service for your Jeep these many years. Your kind words about our team mean a lot to us at Lithia Chrysler Jeep of Reno.

November 16, 2024

Ben was very helpful. He was able to get my truck in on short notice and still get it back to me quickly! More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings
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Nov 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your feedback. We're glad our team could assist with your truck at Lithia Chrysler Jeep of Reno. If there's anything else we can do, feel free to reach out.

November 16, 2024

Fast and informative. Took the time to let us know the stats. Done on time More

by AND15076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your thoughts. We're glad to be of service at Lithia Chrysler Jeep of Reno.

November 15, 2024

Thank you Mike for checking back with me to make sure I was satisfied with my vehicle’s service! More

by Lee De Los Reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 15, 2024 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear our team provided you with great service. Thanks for choosing Lithia Chrysler Jeep of Reno.

November 15, 2024

Ben was a great help, kept me informed and my car was completed quickly enough. More

by Js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Report | Print
Nov 16, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we're pleased to hear our team's communication skills met your expectations and that you loved the turnaround time. Thank you for sharing.

November 15, 2024

Jared is so amazing! I was in and out with the service and items I needed even with the power going in and out More

by bedford.blackfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Nov 16, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we're happy our team efficiently managed your service needs despite the power challenges.

November 15, 2024

Dana Silva, Service Manager, provides excellent service. I do not take any of my vehicles to anybody else because of the quality service provided. Further, the service area and customer waiting area are w More

by dancoppa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2024 -

Lithia Chrysler Jeep of Reno responded

We're pleased you choose Lithia Chrysler Jeep of Reno for your vehicle needs. Your comments about our team and facilities are greatly appreciated. Thank you for sharing your positive experience.

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