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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,322 Reviews

2,322 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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September 16, 2024

Professional experience, great communication, I really appreciate these two attributes of this dealership. I felt I was fully informed and was able to make the best decision to repair my vehicle. More

by Tony R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings
Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Tony, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

September 16, 2024

Always excellent service and communication. I would recommend their service department. Pleasure doing business anytime. More

by Gpobar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

September 16, 2024

I took my 2014 jeep grand Cherokee in. Finally fixed my headlights and they work great. Thank you. More

by julie49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando
Sep 17, 2024 -

Lithia Chrysler Jeep of Reno responded

Julie, Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad Robert was able to help, and we hope to see you again!

September 15, 2024

I needed my engine light addressed and brought my Jeep in after no success elsewhere. Jeep did another diagnosis found the correct issue repaired it, which cost me less money More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 15, 2024

The customer service was great. My jeep was ready when promised. Very friendly and efficient. More

by WE6BEAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paint and body Tony and Cameron
Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

September 15, 2024

The service team was amazing! Ben was very informative and helpful throughout the whole process. He started with the simplest/most cost effective options to try and fix my start/s More

by TIFFYYANNTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings, Fernando Rivas, Ashton Baker, Derek
Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2024

As usual, very satisfied with the service provided, will definetly be a return service customer. More

by kiwibrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings, Fernando Rivas
Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

September 15, 2024

It’s refreshing to have a dealership that actually cares about your issues and listens to your problems. I highly recommend Lithia Chrysler Jeep of Reno for any issues you have as they are the best. More

by LOUB451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 15, 2024

I miss calculated my appointment by half hour. The service department was able to change appointment. They were very friendly. More

by IANNACCHIONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 14, 2024

From my first interaction with the Service Writer Ben, I was confident that my truck was in knowledgeable hands. Quicker than promised, and reasonably priced - problem solved. More

by marc46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
Sep 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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