Lithia Chrysler Jeep of Reno - Service Center

Everyone was courteous and kind. We were heading to Las Vegas and our serpentine belt needed replacing and they were able to get it taken care of quickly efficiently and were most co We were heading to Las Vegas and our serpentine belt needed replacing and they were able to get it taken care of quickly efficiently and were most courteous. Fernando was our service person and he went out of his way to help us as we were traveling and had a deadline to meet for our place of stay in Las Vegas. Couldn't be happier thumbs up for these guys. More

The service department was great and very efficient. The service writer was very involved and on top of it. The service writer was very involved and on top of it. More

Having an apt for a basic oil change and differential oil change should never take 2 hours. Next service I will leave the truck off in the morning and wait for the call that it is done. change should never take 2 hours. Next service I will leave the truck off in the morning and wait for the call that it is done. More

Tony is rude and didn’t do the work I requested. Drove three hours and left my truck with him because of a check engine light. I had to go through the used car manager to even get an appointment bec Drove three hours and left my truck with him because of a check engine light. I had to go through the used car manager to even get an appointment because Tony couldn’t be bothered to work with me, despite this being my fourth visit for repairs since I purchased the vehicle in April. I asked if they could change my oil while they had it and Derek said that wouldn’t be an issue. Also asked Tony about it and reminded him days before I went to pick it up. I picked it up- no oil change. His guys have also eaten in my new truck and spilled in it and left trash inside. I’ve been left with a completely empty gas tank upon pickup. It has just been one issue after another. Tony couldn’t care less when there are problems, doesn’t bother even trying when it comes to customer service. Some people at the dealership are absolutely incredible, so it’s shocking to me that Tony would even have a place there with how unprofessional he is. More

Dealer is responsive and prompt. Communication is always good. It’s easy to drop off and pick up my jeep for service. The salesman are great to work with. Communication is always good. It’s easy to drop off and pick up my jeep for service. The salesman are great to work with. More

They got us in driving through with our travel trailer immediately and were very responsive to our situation! Would definitely look them up again! immediately and were very responsive to our situation! Would definitely look them up again! More

Will always be my place to go for sales or service on my Jeeps. Friendly and efficient and always ready to help. Jeeps. Friendly and efficient and always ready to help. More

Quick and friendly customer service! I had a small concern about my car and it was fixed right away! I had a small concern about my car and it was fixed right away! More

Very good service. Nice people. And the service was completed very fast and done right Nice people. And the service was completed very fast and done right More

Always fast easy service! ! Great customer service by employees!! Relaxing in lounge area very nice!! Love the friendly staff!! ! Great customer service by employees!! Relaxing in lounge area very nice!! Love the friendly staff!! More