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Lithia Ford Lincoln of Boise

Boise, ID

Overview
Employees
Reviews
Vehicles
4.7
7,605 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Fiesta, Focus Sedan, Fusion, Mustang, Mustang GT, Mustang Shelby GT500, Escape, Edge, Explorer, Sport Trac, Flex, Expedition, Ranger, F-150, Super Duty, Fusion Hybrid and Escape Hybrid.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 7,605 reviews

June 29, 2023

Very courteous and pleasant to be around. Gave a understandable explanation of the status of my truck More

by Harry
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you, Harry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

Helpful
June 29, 2023

Nothing special here. Friendly, but no deals on target car or trade in. Lowest trade in ever. And we gave them two checks, one to cash and one to hold. The cashed both and More

by JLT6015
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Randy Haylett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bennett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Jim Sterk General Manager

Helpful
June 29, 2023

Items from inspection were marked off as good/no issue when the item wasn’t even looked at. My rear differential was marked as inspected and good, when it was low on fluid. Tech didn’t even inspect the f More

by Chris
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Unknown tech
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Jul 03, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you, Chris, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Jim Sterk General Manager

Helpful
June 29, 2023

Our truck was delivered with several build leaks Lithia service worked with me to resolve the issues in a very timely and focused manner. More

by TIMHERRING
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Lithia Ford Lincoln of Boise responded

Thanks, Tim, for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

Helpful
June 29, 2023

Got right in and out. They took care of everything. Great place to get work done More

by ROGER41
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you, Roger, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

Helpful
June 28, 2023

Great service the van was back on time and had no problem with it. Great service agent. More

by ROGER41
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you, Roger, for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

Helpful
June 28, 2023

Very friendly and accommodating service. Appointment scheduler was easy and seamless. Thank you for your help! More

by Rowdy F.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jun 29, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

Helpful
June 28, 2023

Lithia Ford as been a pleasure to work with. We will definitely be returning customers and recommend Lithia to our friends More

by IRISHEWE2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

Helpful
June 28, 2023

They were super helpful and kind, and very fast service! I appreciated how they handled everything. I will be returning! More

by mary
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team, Mary. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

Helpful
June 28, 2023

Very responsive and was empathetic towards my problem and got my key replaced in a short time frame considering. More

by Phil
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2023 -

Lithia Ford Lincoln of Boise responded

Thank you, Phil, for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

Helpful
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