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Lithia Ford Lincoln of Boise

Boise, ID

4.7
7,592 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Fiesta, Focus Sedan, Fusion, Mustang, Mustang GT, Mustang Shelby GT500, Escape, Edge, Explorer, Sport Trac, Flex, Expedition, Ranger, F-150, Super Duty, Fusion Hybrid and Escape Hybrid.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 7,592 reviews

February 18, 2024

Tyler is the main reason we pick Lithia. He needs a raise! Always fantastic service with him. More

by shellzbell33
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Neal
Feb 19, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tyler and our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

February 18, 2024

Overall it was good. Felt they did try to help. However, there were a couple of times when I thought my car was going to be done but then it wasn't. Thankful that when it More

by JESSICAJACKSON12
Recommend Dealer
Yes
Employees Worked With
Tonya
Feb 19, 2024 -

Lithia Ford Lincoln of Boise responded

Jessica, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

February 17, 2024

We bought our truck and 4 months later the front dif. Started acting out so we took it in to get fixed. They told us it would be a week and they had it for two weeks. Mind you we live 3 hours away and th More

by KAELIEBROWN00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phillip Stevenson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Lithia Ford Lincoln of Boise responded

Kaelie, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Jim Sterk General Manager

February 17, 2024

Got there a little early and got right in when the opened the door. Got oil change, service, and recommended fuel injection done. Was pleased with how long it took. More

by SCOTTSPEARS1
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Carlson
Feb 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

February 17, 2024

Very good customer service. I was very happy to learn that you will come to me to work on the Maverick. More

by DS011389
Recommend Dealer
Yes
Feb 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

February 17, 2024

Timely manner and met all my needs. Truck was seen and completed in a timely manner. They met all my needs and requirements. Great job. More

by JWDOERR
Recommend Dealer
Yes
Employees Worked With
Dustin Hartley
Feb 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

February 17, 2024

The transmission in my truck failed a few thousand miles after the warranty expired. Teddy helped me secure help from Ford and had the transmission rebuilt at a reasonable price. More

by wryan.kay
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Tobar
Feb 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business, Kay, and hope to see you again soon! Best Regards, Jim Sterk General Manager

February 17, 2024

Very helpful. Very fast. Very accommodating. Kyle did a phenomenal job of understanding our needs, and communicating well and being professional More

by Ryanhiggins15
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hossfeld
Feb 18, 2024 -

Lithia Ford Lincoln of Boise responded

Ryan, Thank you for your business and this review. We're happy to hear Kyle and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

February 17, 2024

Had to leave vehicle 3 days until it was seen. This is the reason I don't give a 5 overall. Mike and the valet service both rate for their efforts. More

by Duanedoan14
Recommend Dealer
Yes
Employees Worked With
Mike in Service Dept. He was a 5 (excellent).
Feb 18, 2024 -

Lithia Ford Lincoln of Boise responded

Duane, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

February 17, 2024

Helpful, caring and respectful Everyone one greeted me when I came in and I the caring and customer service was great More

by Shockeyfamily
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Neal
Feb 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that Tyler and team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

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