Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lithia Ford Lincoln of Boise

Boise, ID

Overview
Employees
Reviews
Vehicles
4.7
7,592 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Fiesta, Focus Sedan, Fusion, Mustang, Mustang GT, Mustang Shelby GT500, Escape, Edge, Explorer, Sport Trac, Flex, Expedition, Ranger, F-150, Super Duty, Fusion Hybrid and Escape Hybrid.
Contact Dealership
View Awards

8853 West Fairview Ave

Boise, ID

83704

Directions

Filter Reviews By Type

Showing 7,592 reviews

February 17, 2024

Great, quick, helpful. Upfront and not pushy. Friendly and knowledgeable. Appreciated their straightforwardness. Would buy their again. More

by MESPARKLES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristobal Florian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristobal Florian
Report | Print
Feb 18, 2024 -

Lithia Ford Lincoln of Boise responded

Here at Lithia Ford Lincoln of Boise, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Jim Sterk General Manager

Helpful
February 16, 2024

Curt was patient, and was able to recite information from the top of his head. He is an asset to your company! More

by Caseyab16
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Carlson
Report | Print
Feb 18, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Curt met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

Helpful
February 16, 2024

Allen is very efficient and has strong communication skills throughout the service appointment. He kept me informed throughout the process. Impressed with Lithia More

by Meg
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Oltman
Report | Print
Feb 18, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, Meg, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

Helpful
February 16, 2024

Amazing The guy that helped me showed me the FordPass app a feature I didn't know I had. Service was quick and he was great with service More

by Rachelrodriguez601
Recommend Dealer
Yes
Report | Print
Feb 18, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Rachel, and look forward to your next visit. Best Regards, Jim Sterk General Manager

Helpful
February 16, 2024

I thought Dustin was rude, and treated me like I was stupid. Not the best experience More

by Shellybates17
Recommend Dealer
No
Employees Worked With
Dustin Hawley
Report | Print
Feb 21, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Shelly, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Jim Sterk General Manager

Helpful
February 16, 2024

Went to quick serve for a basic service. The service was not completed for 2 hours. I noticed that my trick sat through the lunch hour before it was started. I was not informed that there wo More

by Dave.chesler
Recommend Dealer
No
Employees Worked With
Dk
Report | Print
Feb 21, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Dave, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Jim Sterk General Manager

Helpful
February 15, 2024

Great service Great service they always take care of me and we see Lithia Ford will be going back More

by conrad
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
Feb 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

Helpful
February 15, 2024

Sara was phenomenal is getting my problem taken care of quickly. Very communicative and kept me in the loop with every step of my repair, and got my vehicle repair turned around ahead of predicted time fra More

by John.myers13
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Feb 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

Helpful
February 15, 2024

Smooth and easy. Very satisfied. Kyle was easy to work with and kept me informed. More

by ANDREW@BRSARCHITECTS.COM
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Hossfeld
Report | Print
Feb 15, 2024 -

Lithia Ford Lincoln of Boise responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

Helpful
February 15, 2024

With the help of Mukades Masic I was able to get quicker service with Teddy. This was helpful since it was a Ford issue that was a known problem. More

by Chris.garlock
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Tobar
Report | Print
Feb 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

Helpful
1
...
27
28
29
...
760