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Lithia Ford Lincoln of Boise

Boise, ID

Overview
Employees
Reviews
Vehicles
4.7
7,645 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Fiesta, Focus Sedan, Fusion, Mustang, Mustang GT, Mustang Shelby GT500, Escape, Edge, Explorer, Sport Trac, Flex, Expedition, Ranger, F-150, Super Duty, Fusion Hybrid and Escape Hybrid.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 7,645 reviews

March 01, 2024

Had to do my own footwork between two Lithia fords for warranty work and had to make two separate appointments, along with securing a ride, for something that turned out to be nothing. More

by Pajamaman79
Recommend Dealer
No
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Mar 05, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Jim Sterk General Manager

Helpful
March 01, 2024

It was the best experience! Mike bent over backwards to get my car taken care of so I could return the rental car! More

by kadelewis1
Recommend Dealer
Yes
Employees Worked With
Mike Mance
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Mar 02, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

Helpful
February 29, 2024

I didn't feel pressured to make a purchase. Everyone I interacted with was personable and made the experience better than I expected. More

by SHOUPFAMILY
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Laughlin
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Mar 01, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

Helpful
February 29, 2024

Excellent service, knowledge of product, not pushy. Would recommend to friends. Will be back again More

by BARTIE4
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Neal
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Feb 29, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

Helpful
February 29, 2024

Purchased console vault from parts dept. Mike in service lined up the installation. Service was outstanding. They dropped truck off at my home upon completion. More

by SPFJR02
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Mance
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Feb 29, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

Helpful
February 29, 2024

Straightforward, and helpful Teddy took time to explain what needed to be done how long it would take and what the cost would be very straightforward and helpful More

by CARL27
Recommend Dealer
Yes
Employees Worked With
Teddy Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Tobar
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Mar 01, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Teddy here at Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

Helpful
February 29, 2024

Quick service. Explained everything well. Set up next appointment. Appreciate the help with my car More

by MIKE.VANHISE
Recommend Dealer
Yes
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Mar 01, 2024 -

Lithia Ford Lincoln of Boise responded

Mike, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

Helpful
February 28, 2024

Sara Curry was excellent to deal with and communicated with me every step of the way while trying to sort out an electrical issue, which can be tricky. She provided excellent customer service. I give 5 More

by JOE@NORCONENVIRO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Curry
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Feb 28, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks, Joe, for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

Helpful
February 28, 2024

Came in for routine oil change and service. Got in with no wait, executed as expected. A little pricey. Excellent service. More

by pad20874
Recommend Dealer
Yes
Employees Worked With
Dustin
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Feb 28, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dustin and our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

Helpful
February 28, 2024

Good No No This is enough of this xx next question Just 4 more words More

by RJTUNSTD
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Stevenson
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Feb 28, 2024 -

Lithia Ford Lincoln of Boise responded

It's great to hear that Phillip was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

Helpful
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