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Lithia Ford Lincoln of Boise

Boise, ID

4.7
7,742 Reviews
Lithia Ford Lincoln of Boise is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Ford Lincoln of Boise became a part of the Lithia Motors family of dealerships in February 2000 after being acquired from Bob Rice Ford, Inc. Lithia Ford Lincoln of Boise, near the surrounding areas of Boise, Nampa, Meridian, Caldwell, Emmett and Idaho City Idaho, features a wide selection of new Ford and used Ford cars, trucks and SUVs. Our inventory includes new models such as the Fiesta, Focus Sedan, Fusion, Mustang, Mustang GT, Mustang Shelby GT500, Escape, Edge, Explorer, Sport Trac, Flex, Expedition, Ranger, F-150, Super Duty, Fusion Hybrid and Escape Hybrid.
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8853 West Fairview Ave

Boise, ID

83704

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Showing 7,742 reviews

June 04, 2024

The service department did a great job keeping me informed regarding my truck while it was in for servicing. More

by newellan19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jun 04, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your service feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

June 04, 2024

I recently took my vehicle to Lithia Ford and Tyler was the representative who helped me. He has amazing customer service, great communication and set me up with a rental while mine was being worked on. More

by margeaux_estrada
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Lithia Ford Lincoln of Boise responded

Margeaux, Thank you so much for your kind words for Tyler, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

June 04, 2024

They came right to my home for the service. It was wonderful and they did a great job explaining everything they had done. More

by RANDY70
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jessica JARAMILLO
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks, Randy, for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

June 04, 2024

I have a lifetime oil change for 2011 Ford Fusion. Oil change and the inspections performed takes about an hour + depending on how many cars are in front of you. Since they added bays the line is usua More

by KWREM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Jun 05, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

June 03, 2024

My rating is not the dealership but the service guy John in the oil change department. I took my car on for a regular oil change, I have lifetime oil changes. I knew it would take awhile because it always More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ochoa
Jun 03, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

June 02, 2024

Ben Rice did a great job educating us about the SRT and was a big help in our buying decision. More

by RONCRANECREEKCC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gennadiy Barbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Jim Sterk General Manager

June 02, 2024

It’s okay. They took a long time to do basic service. They failed to reset my oil change notice in my truck which means I have to go back to get it corrected. More

by Ford Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Jim Sterk General Manager

June 02, 2024

I’ve had good luck with your oil service. I’ve had good luck with your oil service. More

by strep551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
Jun 03, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

June 02, 2024

Best Ford dealer in Boise for service. Cheapest price around for swapping out tires. Competitive pricing for genuine parts and fluids compared to online retailers. This is where I buy all More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt (service advisor)
Jun 03, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

June 02, 2024

Johnny Amani was a great sales person and attended to all my questions and concerns. I will recommend him to others looking to buy a ford automobile. I was very pleased with ALL Lithia Ford personnel that as More

by TWDICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

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