Lithia Hyundai of Anchorage

It was excellent! I was thankful for the communication, fair pricing, timeliness, and professionalism of everyone involved. I was thankful for the communication, fair pricing, timeliness, and professionalism of everyone involved. More

Xavon listened to Mr Baileys questions and explained everything with ease he had extensive knowledge about the various vehicles and the dealership. Our closing with Gabriel was completed with the same p everything with ease he had extensive knowledge about the various vehicles and the dealership. Our closing with Gabriel was completed with the same pleasure. Very professional service. All our answers were answered throughly. What a wonderful experience! Thank you so much. Sincerely Mrs Karen Bailey. More

This is the second Hyundai Tucson I have purchased in six months. Travis sold me my first one. After six month, I decided to upgrade to a model with more options. Due to my comfort level with Travis on my months. Travis sold me my first one. After six month, I decided to upgrade to a model with more options. Due to my comfort level with Travis on my first purchase, I sought him out as my salesperson on my second purchase. He is very patient, informative, and helpful. I met with Mitch to handle my financing. He was very informative, professional, and honest when explaining all of the extra package options available to me to consider purchasing. I have had extremely positive experiences when dealing with Lithia Hyundai of Anchorage and have recommended them to my family.. More

Been associated with this dealer for about 10 years. Their performance has been "excellent, super, great. Their performance has been "excellent, super, great. More

Very informative and sincere interactions with a very positive personality that offered an ease of service. positive personality that offered an ease of service. More

Very pleasant experience They were prompt Got me in right away Kept me updated on the progress away Kept me updated on the progress More

Quick purchase process but vehicle has multiple issues, service takes too long and shows no urgency for new purchases that should not have any issues service takes too long and shows no urgency for new purchases that should not have any issues More

I made an appt for service on my 2008 Hyundai Tuscon, oil change, tire change, drivers window motor replacement, and rear wiper motor change. I called ahead to make sure they had the parts to do this and I change, tire change, drivers window motor replacement, and rear wiper motor change. I called ahead to make sure they had the parts to do this and I wouldn't have to come back later. They assured me that they did. I dropped the car off for service at 7 in the morning and they called an uber for me to go to work. I never heard back about the repair and started calling to see if it was done at 1:30pm. I called and could only get the phone calling center, no one in service was answering nor responding to messages. After an hour and a half of waiting I tried again, couldn't get anyone. I called the parts guy, got him, and begged him to take a message over. I kept calling and the call center people sent three escalations. I tried messaging on the website. When it was time for me to leave work I couldn't get a hold of anyone to get them to send an uber to bring me back. So, I got my own uber. I learned they had written my phone number down wrong and so I never got a call or any messages. They did the oil change but couldn't do the tires because they were too worn. They couldn't do the window or the wiper because the parts were discontinued and they did not have them. I tried to call the Manager Brent to tell him about my experience but as of so far, he does not return phone calls. This happened 4/24/26 and it is now 4/29/26. This would all have been great to know when I first made the appointment or when I called to see if the parts were there. The email they had for me was correct, I wish they had tried to contact me in any way or that they had returned my calls or answered the phone. Very unsatisfying experience. More

Christian was friendly during my service Visit. and said he would contact Me with further information. I have called The dealership many times. He is either not available or not there.He does not r and said he would contact Me with further information. I have called The dealership many times. He is either not available or not there.He does not return my calls. More