Lithia Hyundai of Anchorage

Staff was very nice, inviting, knowledgeable. Place was clean. I really appreciated the time they took with me and detailed the car!! Place was clean. I really appreciated the time they took with me and detailed the car!! More

They REALLY need to fix their phone system. ..still. Otherwise, I had a great experience with the service team and the financial team! ..still. Otherwise, I had a great experience with the service team and the financial team! More

Dropped car off. Received no return call or update for 2 days. Was told Service advisor would call me back twice. No follow up call. 3rd day I swung by and saw the ca Received no return call or update for 2 days. Was told Service advisor would call me back twice. No follow up call. 3rd day I swung by and saw the car just sitting out in the lot. Picked up car and will never return for service work. More

I was disappointed that you didn't have the parts necessary to do the job necessary to do the job More

Great customer service from the beginning. Not pushy & listened to what I was looking for instead of pushing something different on me. Not pushy & listened to what I was looking for instead of pushing something different on me. More

There seems to be a communication issue between the service center & the parts department. I made the initial appointment for recall work 2+ weeks out, but the work couldn't be completed due to no part service center & the parts department. I made the initial appointment for recall work 2+ weeks out, but the work couldn't be completed due to no parts. I waited a couple weeks to hear from someone that the parts were in, but no one called. So I called to find out where things stood. After a few back & forth I found out the parts had come in the next day... no one called me... & there hadn't been communication between the 2 departments. Christian was excellent about keeping me up to date on progress. The overall work was good. More

Very helpful! I like these guys and gals very very very, very, very very much I like these guys and gals very very very, very, very very much More

I considered myself as a family of Hyundai because I bought my retirement car which I’m 100 percent satisfied on my car that I chose since 2013 Santafe and they always take care my car on any simple pro bought my retirement car which I’m 100 percent satisfied on my car that I chose since 2013 Santafe and they always take care my car on any simple problem might have, on oil change, ordering parts , updated me on upcoming issues to make sure my car is good condition always and important thing the stuff are very supportive especially Brandon! I definitely recommend Hyundai company. God bless you all! More

I scheduled my appointment online to wait for an oil change and was done in thirty-five minutes. Brandon told me how I can change the oil change timing in my Tucson, so that was helpful. Thank you for t change and was done in thirty-five minutes. Brandon told me how I can change the oil change timing in my Tucson, so that was helpful. Thank you for the quick service More

The clerk was very courteous and communicated at all points of the appointment. And even came out to my car to help me with the settings on my dashboard. Very nice and considerate! points of the appointment. And even came out to my car to help me with the settings on my dashboard. Very nice and considerate! More