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Lithia Hyundai of Anchorage

Anchorage, AK

4.3
2,291 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 2,291 reviews

May 02, 2026

It was excellent! I was thankful for the communication, fair pricing, timeliness, and professionalism of everyone involved. More

by jeffreygail
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Diaz
May 02, 2026

Dropped off my car at 1. They said it would take 2 hours max. It ended up taking 3 1/2 hours. At the 2 hour mark, I called and texted and no one responded for over an hour. More

by ALASKAMANDO
Recommend Dealer
No
Employees Worked With
Brandon Rose
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rose
May 02, 2026

Xavon listened to Mr Baileys questions and explained everything with ease he had extensive knowledge about the various vehicles and the dealership. Our closing with Gabriel was completed with the same p More

by KBAILEY6855
Recommend Dealer
Yes
Employees Worked With
Gabriel Melin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Melin
May 01, 2026

This is the second Hyundai Tucson I have purchased in six months. Travis sold me my first one. After six month, I decided to upgrade to a model with more options. Due to my comfort level with Travis on my More

by RHONDAMPICO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Trudell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2026

Been associated with this dealer for about 10 years. Their performance has been "excellent, super, great. More

by MIKEBENSON1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ollis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Lithia Hyundai of Anchorage responded

Thank you for your continued trust in Lithia Hyundai of Anchorage! We're so glad to hear about your positive experiences over the past decade. See you next time!

April 30, 2026

Very informative and sincere interactions with a very positive personality that offered an ease of service. More

by PAUL BIOFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Melin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Flaviano
May 01, 2026 -

Lithia Hyundai of Anchorage responded

Hi Paul, it's great to hear that our team was so informative and personable! Your feedback is truly appreciated. Thank you for representing Lithia Hyundai of Anchorage in such a positive light! We hope to assist you again in the future!

April 30, 2026

Very pleasant experience They were prompt Got me in right away Kept me updated on the progress More

by PAUL.LANDES
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Diaz
May 01, 2026 -

Lithia Hyundai of Anchorage responded

Hi Paul, Thank you for sharing your pleasant experience with us at Lithia Hyundai of Anchorage! Your kind feedback made our day, and we look forward to serving you again in the future. Enjoy your Friday!

April 30, 2026

Quick purchase process but vehicle has multiple issues, service takes too long and shows no urgency for new purchases that should not have any issues More

by EJSISNEROS
Recommend Dealer
No
Employees Worked With
Owen Luke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Owen Luke
April 29, 2026

I made an appt for service on my 2008 Hyundai Tuscon, oil change, tire change, drivers window motor replacement, and rear wiper motor change. I called ahead to make sure they had the parts to do this and I More

by YOHANNAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Vandenbos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Lithia Hyundai of Anchorage responded

Hello, thank you for taking the time to share such detailed feedback. We’re disappointed to hear about the communication issues and the inconvenience this caused throughout your visit, including transportation arrangements and difficulty reaching anyone when you needed assistance. Clear and timely communication is very important to us, and it’s regrettable that you were unable to receive updates during your appointment. This is not the level of service or customer care we aim to provide. It is also concerning to learn that incorrect contact information prevented us from reaching you and that parts availability was not clearly communicated before or during your appointment. I would appreciate the opportunity to speak with you directly regarding your experience and the concerns you raised. Please feel free to contact me at your convenience using the information below so I can assist you further. Thank you again for bringing this to our attention. Chris Schmidt - General Manager - 907-762-5100 - cschmidt@lithia.com

April 27, 2026

Christian was friendly during my service Visit. and said he would contact Me with further information. I have called The dealership many times. He is either not available or not there.He does not r More

by MABRY_JENNIFER
Recommend Dealer
No
Employees Worked With
Christian Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Diaz
Apr 27, 2026 -

Lithia Hyundai of Anchorage responded

Hello Jennifer, Thank you for your feedback. I’m glad to hear Christian was friendly during your visit, though I understand your concerns regarding follow-up and communication after your service appointment. Consistent communication is a key part of our process, and your experience highlights an area we need to take a closer look at. I would like the opportunity to review this with our team. If you’re willing, I’d also appreciate the chance to connect with you directly and ensure your concerns are properly addressed. Chris Schmidt General Manager 907-762-5100 cschmidt@lithia.com

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