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Lithia Hyundai of Anchorage
Anchorage, AK
2,331 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,331 reviews
June 27, 2026
We purchased a new vehicle from this dealership in April, and our experience has been extremely disappointing. During the financing process, the salesperson did not include all of our household income on and our experience has been extremely disappointing. During the financing process, the salesperson did not include all of our household income on the application. As a result, my wife was added to the loan, which was something we did not want, and we ended up with a monthly payment exceeding $1,000. The finance manager told us he would contact us the next business day to discuss our options for correcting the income information. He never called. I later called the dealership and left a message requesting a return call, but never heard back. I also left a written note for him, and again received no response. About a month later, while bringing our brand-new vehicle in for repairs, I happened to run into the finance manager in person. At that point, he told me there was nothing the dealership could do. I also learned that the dealership completed the pre-buyer's inspection several days after we had already taken delivery of and been driving the vehicle. In addition, it has now been three months and we are still making payments on the vehicle we traded in. The finance manager informed us that the dealership had already sold our trade-in, yet the lien remains in our name and we continue to be responsible for the loan. Overall, our experience has been marked by poor communication, lack of follow-through, and unresolved issues that should have been addressed promptly. More
by SAXMANTEX
Verified Customer
June 23, 2026
I had a terrible experience the first time I went to this dealership. Thankfully I went back and met Gabriel. This was my first encounter with a car dealership individual during purchases or otherwise where dealership. Thankfully I went back and met Gabriel. This was my first encounter with a car dealership individual during purchases or otherwise where I didn’t feel rushed or seen as just a sale. I know their aim is to make sales: it’s their living. Gabriel builds relationships though. I trusted him throughout the whole process. It’s years later and the first person who came to mind was him when looking for another purchase. More
by Venice
June 22, 2026
These guys were great! They were upfront and honest, friendly and professional from start to finish. Even when the first time didn’t fix the problem, they didn’t charge me They were upfront and honest, friendly and professional from start to finish. Even when the first time didn’t fix the problem, they didn’t charge me labor for the second visit and were able to solve the issue when two other mechanics had failed to do so. Highly recommend! More
by Jonson Kuhn
Employees Worked With
June 21, 2026
You do a good job but it's hard to get through to anyone on the phone. on the phone. More
by LISARAPALLO
June 21, 2026
They have always been awesome to me. Now, you are sounding needy. Can't help but mention that. Now, you are sounding needy. Can't help but mention that. More
by Laurel
Employees Worked With
Dana checked my vehicle out. The manager checked my vehicle in. Received my Uber in 5 minutes. Everything went great! I got dropped off from a coworker after work. Easy peasy. ??
June 20, 2026
As always----they got my car right in and when all finished--reviewed with me findings and recommendations! The thoughtfulness extended to me is so so much appreciated. Im a cane user and move slo finished--reviewed with me findings and recommendations! The thoughtfulness extended to me is so so much appreciated. Im a cane user and move slowly both the sign in person (came to hold the door for me) and the one helping when ready to leave assisted me greatly. Outstanding customer service !! More
by ALISNAK
Employees Worked With
June 20, 2026
Great service, listen to my needs, great overall experience. Best sales representative ever - Price! experience. Best sales representative ever - Price! More
by SBUNEAK
June 19, 2026
I arrived for my 8:00 appointment before the service guys. But service was quick and Brandon was nice. Enjoyed the customer area. guys. But service was quick and Brandon was nice. Enjoyed the customer area. More
by TRILEY5189
