Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,956 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
Contact Dealership
View Awards

5400 Old Seward Hwy

Anchorage, AK

99518

Directions

By Type

Showing 1,956 reviews

February 04, 2022

Great people and quick service. They worked with us on financing and getting our payments down to what we needed. More

by MARISSA.STEEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edrick, Layne Gunter
Report | Print
Feb 04, 2022 -

Lithia Hyundai of Anchorage responded

Hi Marissa, our team is happy to have worked with you in getting the vehicle you wanted within your price range. We truly appreciated this review and hope to have you back at Lithia Hyundai of Anchorage again soon.

February 04, 2022

Return call was prompt. Able to make an appointment that suited me. Service performed in a timely manner. More

by JMHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2022 -

Lithia Hyundai of Anchorage responded

Hello, I'm happy to know our team was able to get back to you quickly. Your business is greatly appreciated by our team here at Lithia Hyundai of Anchorage and we hope you will consider reaching out for any future maintenance needs. Have a great night!

February 02, 2022

I went to Lithia Hyundai's Web Site to consider the 2022 Hyundai Santa Cruz to replace my Full-Size Truck and after reading up on the Santa Cruz, I went directly to my local Hyundai Dealership where I was m More

by RWILSON19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Gunter
Report | Print
Feb 04, 2022 -

Lithia Hyundai of Anchorage responded

Thank you for visiting our website! Our team is pleased to know you are enjoying your new 2022 Santa Cruz and we truly appreciate you taking the time to share this review highlighting our team members, Blayke and Layne. We hope to have you back at Lithia Hyundai of Anchorage for all your regularly scheduled maintenance needs.

February 02, 2022

Frustrating to call and not have someone answer the phone, no way to leave a message. Texted and they didn’t call back either. Took an entire day for a quote to come back. Gentleman who helped me was More

by hannah frost
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Brookins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Report | Print
February 02, 2022

Very good customer service, just hard to get a hold of. I appreciate them a lot though. More

by KEL.N.REIS.MOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for this honest feedback. I would like to apologize for any inconvenience caused by our phone system. If you need to schedule an appointment in the future please text: 844 871 8445. Your business is greatly appreciated and we hope to have you back for any future needs.

February 02, 2022

While Lithia had my car I wish they would’ve given me an update periodically and let me know what’s going on instead of me having to call! More

by wynnbrandon196@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Chase
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve
Report | Print
Feb 04, 2022 -

Lithia Hyundai of Anchorage responded

Hi Brandon, I’m sorry to learn of the level of communication you received during your vehicles recent service. I would like to assure you the feedback you have shared here will be addressed with our team. In the meantime, please reach out to me directly should you have any further concerns. 907-762-5131 Jeremy Tou General Service Manager

February 02, 2022

They were prompt and informative and they completed the work competently and in a timely fashion More

by TREENPEEVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garza
Report | Print
Feb 04, 2022 -

Lithia Hyundai of Anchorage responded

Hello, thank you for taking the time to share your experience. I'm pleased to know our team provided you with a prompt, informative and timely service experience.

February 01, 2022

Friendly service. Took a bit longer to get an oil change than it has in the past. More

by Tamiraelynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garza
Report | Print
Feb 01, 2022 -

Lithia Hyundai of Anchorage responded

Hi Tami, thank you for this honest feedback. While I'm pleased to know our team provided you with friendly service, I would like to apologize the wait was longer than you had expected. I hope you will give us the opportunity to make up for this during your next visit.

February 01, 2022

Great people help me out alot, made me happy and i didnt know i was going to be getting a car but they made it worked out! More

by SIMONRAFHAEL80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Demientieff
Report | Print
Feb 02, 2022 -

Lithia Hyundai of Anchorage responded

Hi Simon, thank you for visiting Lithia Hyundai of Anchorage. Our team is happy to have helped you through the car buying process. We hope you are enjoying your new car and truly appreciate you taking the time to share this positive feedback.

February 01, 2022

Always kind and professional. Have had really bad experiences with dealerships in the past and Hyundai is far above. Appreciate their going the extra mile. More

by MFJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2022 -

Lithia Hyundai of Anchorage responded

Hello, Our team is happy to provide you with kind and professional service during each of your visits. We truly appreciate you choosing Lithia Hyundai of Anchorage for your vehicles service and hope to have you back for any future maintenance needs.

1
...
139
140
141
...
196