Lithia Hyundai of Anchorage

My experience at Lithia Hyundai was all that I could have hoped for. Nathan was a key asset in purchasing my 2022 Palisade. He listened to what I needed, never pressured, and made the whole experience enjo hoped for. Nathan was a key asset in purchasing my 2022 Palisade. He listened to what I needed, never pressured, and made the whole experience enjoyable and comfortable. The cars I came to test drive came warmed up and ready to take on the road. I was able to test drive without a sales rep which allowed me to get a better feel for what I’ll be taking home with me. The finance department made purchasing the vehicle a pleasure. Layne was great and informative on warranties and best overall package for my purchase. The customer service at Lithia was amazing. All in all, I valued the time and patience that Lithia Hyundai, Nathan, and Layne provided in my car shopping experience. If you can request Nathan, I 100% suggest it. More

On my recent visit for a oil change, I was greeted by the Service Department Technician and informed about how long my vehicle would take, including the inspection and I left the dealership within the promis Service Department Technician and informed about how long my vehicle would take, including the inspection and I left the dealership within the promised time, with no issues reported on my Tucson. I will continue to use Lithia Hyundai on both of my Hyundai's! More

Got me in and out and communicated with me throughout the service. Biggest complaint was another customer xxxxxxxx and moaning to everyone else about how long his recall was taking. service. Biggest complaint was another customer xxxxxxxx and moaning to everyone else about how long his recall was taking. More

Customer service is poor I did not once get a sense that I was important to them. They’re rally made me feel discouraged after I left. I was important to them. They’re rally made me feel discouraged after I left. More

Lithia Hyundai has serviced my vehicles for several years and each time I visit I am always greeted with a smile. I love the work of the technicians and appreciate the company overall. -Lavender Walton and each time I visit I am always greeted with a smile. I love the work of the technicians and appreciate the company overall. -Lavender Walton More

I think they don't know what they doing and I have never went and got a car and only get one sit of keys went and got a car and only get one sit of keys More

Everyone here was very welcoming and helpful. The service was quick and I couldn’t be happier with the experience. I’ll definitely keep coming back. was quick and I couldn’t be happier with the experience. I’ll definitely keep coming back. More

I was very pleased with how easy it was to get an appointment and they were able to address the issue immediately appointment and they were able to address the issue immediately More

My car developed an oil leak the day after getting the oil changed back in November. I brought it in a week later only to be told the oil change couldn’t have caused the leak and that they didn’t have the oil changed back in November. I brought it in a week later only to be told the oil change couldn’t have caused the leak and that they didn’t have the part needed to fix it. I paid $200 to have the part express shipped and have yet to hear back from anyone. This has been the absolute worst customer service i have ever recieved. A month after paying the $200 (beginning of a December) my husband had to physically walk in, because neither of us could get a phone call back, to find out the part was actually in. They gave him a card with a number to call to schedule the repair. We have both called and left messages the last month trying to schedule and have yet to get a call back. So for two months i have been trying to schedule a repair and have not been able to. It’s completely ridiculous that I have already paid $200 towards this repair that I was told would be done in November and can not get anyone to call back and my husband got the run around when he walked in and spoke directly with someone. More

We have had our 2014 Hyundai Santa Fe serviced at Lithia Hyundai since we bought it and couldn’t be happier with the staff and quality of service. It is the reason we think it will last forever. Jim & Su Hyundai since we bought it and couldn’t be happier with the staff and quality of service. It is the reason we think it will last forever. Jim & Susan More