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Lithia Hyundai of Anchorage
Anchorage, AK
2,001 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,001 reviews
January 06, 2022
My car developed an oil leak the day after getting the oil changed back in November. I brought it in a week later only to be told the oil change couldn’t have caused the leak and that they didn’t have the oil changed back in November. I brought it in a week later only to be told the oil change couldn’t have caused the leak and that they didn’t have the part needed to fix it. I paid $200 to have the part express shipped and have yet to hear back from anyone. This has been the absolute worst customer service i have ever recieved. A month after paying the $200 (beginning of a December) my husband had to physically walk in, because neither of us could get a phone call back, to find out the part was actually in. They gave him a card with a number to call to schedule the repair. We have both called and left messages the last month trying to schedule and have yet to get a call back. So for two months i have been trying to schedule a repair and have not been able to. It’s completely ridiculous that I have already paid $200 towards this repair that I was told would be done in November and can not get anyone to call back and my husband got the run around when he walked in and spoke directly with someone. More
by Parisaashtiani
Verified Customer
January 06, 2022
We have had our 2014 Hyundai Santa Fe serviced at Lithia Hyundai since we bought it and couldn’t be happier with the staff and quality of service. It is the reason we think it will last forever. Jim & Su Hyundai since we bought it and couldn’t be happier with the staff and quality of service. It is the reason we think it will last forever. Jim & Susan More
by Jim
Employees Worked With
Philip Reeve
January 06, 2022
The service advisor was great , he answered all our questions and called when the car was done. Thanks. questions and called when the car was done. Thanks. More
by Travis
January 06, 2022
They readily rescheduled me to later in the day because I could not make my original appointment. Staff was friendly and helpful. could not make my original appointment. Staff was friendly and helpful. More
by PHILIPWDUNNE
January 06, 2022
Always very helpful and customer oriented. They never just do the work, they ask first. just do the work, they ask first. More
by JERIDBOYCE
January 06, 2022
Great customer service and honest opinions! Wonderful experience! I recommend Chris, as he was genuine and super helpful! experience! I recommend Chris, as he was genuine and super helpful! More
by SMLAROSA89
January 05, 2022
Very fast service!Very fast service!Very fast service!Very fast service!Very fast service! service!Very fast service!Very fast service! More
by LAFARGA_ALFREDO
January 05, 2022
I have have had great experiences and not great experiences. Recently they have been not as great. Already spoke with the manager via email about them. experiences. Recently they have been not as great. Already spoke with the manager via email about them. More
by RYANSCORTT
Employees Worked With
January 05, 2022
The service was very very quick and professionally done. I am really really very pleased I am really really very pleased More
by RNASS
January 05, 2022
To Whom It May Concern,I brought the Santa Fe Sport in To Whom It May Concern, I brought the Santa Fe Sport in due to issues with the suspension. Service Center proceeded to tell me that it was the "Aft To Whom It May Concern, I brought the Santa Fe Sport in due to issues with the suspension. Service Center proceeded to tell me that it was the "AfterMarket Head Light Bulbs" that was contributing to the additional road noise. Brought it over to my local non-authorized dealer and it was the sway bar end links. I will never do service with you again. More
by Sixboltgsx
