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Lithia Hyundai of Anchorage

Anchorage, AK

4.2
1,952 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,952 reviews

December 17, 2021

Took forever to get something for car. Never called back. Has car towed there just wanted to make sure arrived. Left voicemail, text message and online. Very poor communication with customers if another deal More

by Texas1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevins Mercedes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Dec 23, 2021 -

Lithia Hyundai of Anchorage responded

Hi Texas1911, On behalf of our service team I would like to apologize for the level of communication you received. At your convenience, please contact me directly as I would be happy to address any questions or concerns you may have in regards to your vehicles recent service. 907-762-5131 Jeremy Tou General Service Manager

December 17, 2021

For the most part the service is really good. But I had a part that was ordered almost a year ago and never came in and no one followed up on it and I’m still waiting for it to come in More

by DANIEL FRETWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Hi Daniel, thank you for taking the time to reach out. Im pleased to know your service has always gone well. In regards to the part you ordered, I will be sure to share this feedback with our team.

December 17, 2021

Team member Shane was very helpful when purchasing our new Kona! He answered all of my questions and streamlined the buying process for us. More

by STRANGEXHIGHWAYS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Landes, Shane O'Neill
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Thank you for purchasing your new Hyundai Kona here at Lithia Hyundai of Anchorage. Our team member, Shane, is grateful to have had the opportunity to work with you and we hope you will return to our location should any future needs arise. Happy holidays!

December 17, 2021

The last 2 times that I was there to get my oil changes and try to get the running board install. The front desk clerk was being very helpful and any general questions that I asked, it was anwer profession More

by OCHALEUNVONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Gunter, Nathan Carter
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experiences in our service department. Providing a clean waiting area and professional, helpful service is something we are proud of here at Lithia Hyundai of Anchorage, and we hope to have the opportunity to do so for you again in the future. In the meantime, we would like to wish you happy holidays!

December 17, 2021

My dealership experience was fine. Had taken both of our Hyundai vehicles in for oil change (two separate occasions). Vehicles were taken in on time and finished in less than an hour. Service representative More

by Downhildon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

It is our pleasure to have provided you with courteous, prompt and efficient service here at Lithia Hyundai of Anchorage! Our team would like to thank you for taking the time to share this positive feedback, and wish you safe travels on the road ahead.

December 17, 2021

We Had Great Service and a wonderful experience with We Had Great Service and a wonderful experience with Lithia Hyundai of Anchorage, They have always been great!👍 More

by DANDREWS1555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Hi Dan, thank you for your continued business here at Lithia Hyundai of Anchorage. Our team truly appreciates having the opportunity to provide you and your vehicle with excellent service. We look forward to your next visit.

December 17, 2021

One of the only shops I trust with my car. Great service team and prompt responses. More

by CS83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Reeve, Kevin Garza
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Thank you for trusting our team here at Lithia Hyundai of Anchorage to provide you vehicle with the quality care it deserves. We are thrilled to know we have earned your business and look forward to assisting you with any future maintenance needs. Happy holidays!

December 17, 2021

I bought my first vehicle here, the process was simple and the people were extremely nice. 10/10 would recommend, a shout to Shane and Blake for making my first dealership buy easy! More

by KRISTEN_SANTOYO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane O'Neill
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Congratulations on your first vehicle purchase! Our team is happy to have been a part of making this a positively memorable experience, and we hope you are enjoying your new vehicle. Until your next visit, drive safe!

December 17, 2021

Wonderful employees, very clean and effiecent people. I would recommend sending anyone of my family members there. More

by RUPPDUP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Gunter
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Hello, on behalf of the Lithia Hyundai of Anchorage team I would like to thank you for this short and sweet review. We truly appreciate your willingness to recommend us and are happy to have provided you with a clean and efficient experience. Until your next visit, drive safe!

December 17, 2021

Jessica made the process of buying a new car easy and quick. Highly recommend her! More

by Brittany Konstantynowicz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Konstantynowicz, Layne Gunter, Justin Adams, Nathan Carter, Schrie Hill, Shane O'Neill
Dec 21, 2021 -

Lithia Hyundai of Anchorage responded

Hi Brittany, On behalf of the Lithia Hyundai of Anchorage team I would like to thank you for taking the time to share this review. Jessica and the rest of the sales staff are happy to have provided you with an enjoyable experience and we look forward to your next visit.

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