Lithia Hyundai of Anchorage

Awsome, friendly staff. We're very helpful and respectful. Dealer that sold car, put paperwork on thumb drive. I don't have computer. Litha Hyundai printed out for me. Tha We're very helpful and respectful. Dealer that sold car, put paperwork on thumb drive. I don't have computer. Litha Hyundai printed out for me. That went beyond and I am very grateful for that. Thank you More

It is always a pleasure doing business with them. Everyone there was very professional and courteous. Everyone there was very professional and courteous. More

Fast, friendly, professional. The dealership is always nice and clean. I love the 'shuttle' service they offer. The dealership is always nice and clean. I love the 'shuttle' service they offer. More

Great service and very helpful. Glad I bought from here and would recommend to others Glad I bought from here and would recommend to others More

Anthony Mingus and his sales team did an excellent job. They were informative, efficient and very responsive. They were informative, efficient and very responsive. More

Great people and a great place to purchase a vehicle! Very easy and fast! Thank you! Very easy and fast! Thank you! More

Everyone was helpful and very attentive to our needs in the moment we needed answers. the moment we needed answers. More

The work they did on the car was very well done. I did have to call multiple times to figure out when I would get my car back, I had to be very proactive in checking and making sure something was h I did have to call multiple times to figure out when I would get my car back, I had to be very proactive in checking and making sure something was happening because they never gave me a call back. When I got to speak with someone who knew what was going on, it was much better. More

Service provided was excellent. Oil change and vehicle maintenance inspection was quick and took less than the estimated time. Oil change and vehicle maintenance inspection was quick and took less than the estimated time. More

I bought my 2023 Hyundai Sante Fe in June of this year. Within the first hour I was having an issue with it. I brought it to Customer Service and although they couldn't recreate the issue on their own, t Within the first hour I was having an issue with it. I brought it to Customer Service and although they couldn't recreate the issue on their own, they let me borrow another car until it got it back. Within a week of having it back, I experienced the issue again and made an appointment to go with the technician on a drive to do it in front of them. Tim (the technician) was AMAZING!! He stayed with me for almost 30-40 minutes driving around to help recreate the issue. He reassured me that he believed me and was willing to keep going until it happened for us both. We finally went back to the dealership service and it happened right in front of their garage doors! He immediately got out his equipment and looked for the problem. Unfortunately nothing showed up on his iPad, but he was not undetermined! He saw the issue in front of him and soldiered on! His manager (Christian Diaz) and him put their heads together and found a software patch that went under the radar and tried that. Fortunately, it was the fix! My car has driven beautifully since then! The Hyundai Lithia team has been wonderful since I first purchased this car a month ago. The sales person, Owen Luke, didn't put any pressure on us and talked to me (and not my husband) because he knew I was the one who was getting this car. He made sure that when I came back with the issues that I would be taken care of and it would be fixed, no matter how long it took. The sales manager, Anthony Mingus, made sure when we were still trying to figure out what was wrong with the car that I had another car to drive for those two weeks. Finally, the service staff: Brandon Rose, Christian Diaz, and Tim (name not listed on their website, but the technician) were incredible. They listened, and although we were looking for a needle in a haystack, believed me throughout the whole process. I teach middle school students about business and customer service at a local school and these gentlemen showed what customer service should be about. They gave me the benefit of the doubt and they stuck with me until we were able to find the issue. Thank you Lithia Hyundai. You are truly my forever dealership! More