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Lithia Hyundai of Anchorage

Anchorage, AK

4.2
1,966 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,966 reviews

October 01, 2024

I had a recall that I needed to go in for as well as some issues with my lights. They fixed the issues and diagnosed another issue with me and went over the pricing. I really appreciate the transparency and More

by TEXASBELLE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Lithia Hyundai of Anchorage responded

Belle, thank you for your kind feedback! We're glad to hear that our team at Lithia Hyundai of Anchorage was able to address your recall and lighting issues while maintaining transparency throughout the process. It's great to know that Christian kept you informed as well. We appreciate your trust in us and look forward to assisting you again in the future!

September 29, 2024

I absolutely can not get past the bizzare phone tree when calling, so I go in person to schedule. Once there. the customer service people are the absolute best. The mechanics are good too at least I think. More

by anneufgreengables
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk people
Oct 01, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! We appreciate your feedback about the phone tree, and we're glad to hear that our customer service team and mechanics provided you with a positive experience when you visited us in person. Your insights help us improve, and we look forward to serving you better in the future! Best, Moises Gonzalez - Service Manager - 907-762-5752

September 28, 2024

Great service from beginning to end . Shout to the young man at the check in and out. Real professional. Can’t remember his name. More

by Dieter Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember.. prefer not to randomly pick one.
Sep 30, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your kind words, Dieter! We're delighted to hear that you received great service from start to finish at Lithia Hyundai of Anchorage. We’ll make sure to pass your shout-out along to our team. We hope to see you again soon!

September 27, 2024

We came to the dealership 3 times. First time was to look at the vehicle were interested in person. Two staff helped us. They were nice and informative. Second time, we came to test More

by NGUYEN_LY2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Que
Sep 27, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with us! We're glad to hear that your final visit to Lithia Hyundai of Anchorage was helpful, though we regret that the second visit left you feeling less welcomed. We appreciate your feedback, as it helps us improve. We hope to assist you again in the future and make every visit as smooth as your last!

September 26, 2024

Friendly people and would be willing to buy with Isiah again for sure. So glad More

by ANGEL_ANCHETA26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
Sep 27, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your kind words! We're happy to hear that Isiah provided you with such a positive experience at Lithia Hyundai of Anchorage. We look forward to seeing you again for your future purchases!

September 26, 2024

The gentleman that assisted along with the finance manger were awesome would recommend anyone there. More

by CUPP_LIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback! We're glad to hear that both the team member who assisted you and the finance manager provided excellent service at Lithia Hyundai of Anchorage. Your recommendation means a lot to us, and we look forward to helping you again in the future!

September 25, 2024

Great experience and staff we worked with. Would recommend it to friends and family . thanks More

by C_VATTHANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiah
Sep 25, 2024 -

Lithia Hyundai of Anchorage responded

Vatthana, we're thrilled to hear that you had a great experience with the staff at Lithia Hyundai of Anchorage! Thank you for recommending us to your friends and family. We look forward to assisting you again in the future.

September 23, 2024

Working with Mitch to buy my new car was a breeze. He was great to work with? Friendly, upfront and flexible. More

by THELITTLEWOODSHOP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch
Sep 23, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! It's wonderful to hear that working with Mitch made the car-buying process easy and enjoyable for you. His friendly and flexible approach is what we strive for. Enjoy your new car, and we look forward to seeing you again!

September 23, 2024

My appointment was on time and my car was serviced very quickly. The staff was very friendly. More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! We’re glad to hear that the team at Lithia Hyundai of Anchorage took care of the tire issue and got you back on the road safely. Your feedback is appreciated, and we’re always here to help when needed!

September 21, 2024

No communication about the status of your vehicle throughout the day. Diagnosis report came back with filter needing to change but no call about it so I need to make another appointment to have it ch More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason HESS
Sep 24, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience. We're sorry to hear about the lack of communication and the inconvenience it caused. This is not the standard we strive to maintain, and we’d appreciate the chance to make things right. Please reach out to us directly so we can assist in addressing these concerns and ensure you're taken care of moving forward. Best, Moises Gonzalez - Service Manager - 907-762-5752

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