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Elizabeth Strickland
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Elizabeth Strickland
Warranty & Insurance Admin
Lithia Hyundai of Anchorage
5400 Old Seward Hwy
Anchorage, AK 99518
18 Reviews
Dealership Experience
12 yrs, 7 mos
Industry Experience
12 yrs, 7 mos
18 Reviews
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18 Reviews of Elizabeth Strickland
Verified Customer
Helpful 
November 17, 2023
Great customer service! Great communication. They always make sure I know what’s going on. The text messages are great way to communicate. Great communication. They always make sure I know what’s going on. The text messages are great way to communicate. More
by BECCAPOOH22
Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Felipe Soriano-Sosa, Joshua Shook, Travis Richardson , Dana
November 03, 2023
No way to communicate by text or phone to get status of repairs. Tried every number and text for two hours. Had to chance it and drive to dealership to find my car was finished for the two hours repairs. Tried every number and text for two hours. Had to chance it and drive to dealership to find my car was finished for the two hours More
by MBARNES0
October 17, 2023
Lithia and especially Matthew went above and beyond during and after my service appointment. After service we were heading back to Cantwell and about halfway back my Santa Cruz started to shudder, loos during and after my service appointment. After service we were heading back to Cantwell and about halfway back my Santa Cruz started to shudder, loose power, and warning indicator lights started to flash. After pulling over I called Lithia Hyundai and spoke with the service manager and made arrangements to bring the truck back after the Holiday weekend. After revisiting the problems the vehicle had and inspected the condition of the transmission fluid Matthew told me that they tried several times but they couldn't duplicate the error codes that appeared. On my way back to Cantwell again about halfway while passing another vehicle it happened again. I immediately pulled over and called Lithia and spoke with Matthew. Both incidents happened while passing another vehicle using full throttle. Matthew thought the problem was residual carbon from cleaning the throttle bodies and told me steps to try. He also gave me his cell number and told me to keep him informed of what was going on. He even contacted me again to see if the problem happened again while we were towing our trailer back home to Maryland from Alaska. More
by Shawn
Other Employees Tagged: Kevins Mercedes, Matthew Dean
September 26, 2023
I have been bringing my Santa Fe Sport to Lithia Hyundai of Anchorage for as long as I have owned my car. The service has been of excellent quality and I won’t go anywhere else. of Anchorage for as long as I have owned my car. The service has been of excellent quality and I won’t go anywhere else. More
by MATTSIMS
Other Employees Tagged: Kevins Mercedes, Matthew Dean
September 15, 2023
My husband passed away in July of this year. Normally he took care of everything. This has been a very positive experience, something that was much needed. Thank you so very much. Normally he took care of everything. This has been a very positive experience, something that was much needed. Thank you so very much. More
by Leonette A Steele
Other Employees Tagged: Matthew Dean
August 27, 2023
Unable to open my doors without paying 5000. 00 is absolutely ridiculous. Then I get home and notice my car has a massive scratch that was not there before and still no response from Service Mana 00 is absolutely ridiculous. Then I get home and notice my car has a massive scratch that was not there before and still no response from Service Manager. Not happy with Service center right now at all. But Kevin is always great and tries his best. The rest are in need of serious training. More
by McCray6
Other Employees Tagged: Kevins Mercedes, Joshua Shook, Matthew Dean
