Lithia Hyundai of Anchorage

Super helpful team. Happy with the service and customer service. No thanks This survey sucks Happy with the service and customer service. No thanks This survey sucks More

They helped me out, even though I missed my appointment. It was also very quick It was also very quick More

Went smoothly. Everyone was polite and professional The complimentary Uber was nice. 3 more words Everyone was polite and professional The complimentary Uber was nice. 3 more words More

Bought a new 2026 Hyundai Santa Cruz on July 4, 2026. I originally inquired about the vehicle online after hours on July 3, and received a prompt phone call the next morning letting me know it was availa I originally inquired about the vehicle online after hours on July 3, and received a prompt phone call the next morning letting me know it was available. We scheduled a time to view it, and when my wife and I arrived, the vehicle was clean, prepared, and ready for us. We met with our salesman, Travis Richardson, who was absolutely great to work with. After a test drive, we completed the purchase paperwork with the finance team with zero issues or pressure. The entire dealership—from the managers, sales team, and finance staff, to the parts and service departments—feels incredibly family-oriented. They truly make you feel like a person rather than just another transaction. Highly recommend! More

Christian provided excellent customer service. I have Ben coming there for many years and he was the best by far I have Ben coming there for many years and he was the best by far More

It was adequate, job done It was adequate and a job done well, in a fairly good amount of time well, in a fairly good amount of time More

Great sales person and staff. Had great experience with this dealership. Would highly recommend anyone to this dealership Had great experience with this dealership. Would highly recommend anyone to this dealership More

Had went above and beyond to help me and my girlfriend get the car and even helped us with getting a auto loan and insurance company get the car and even helped us with getting a auto loan and insurance company More

Good experience overall. I hope they call me next time when my vehicle is ready to go. I hope they call me next time when my vehicle is ready to go. More

We purchased a new vehicle from this dealership in April, and our experience has been extremely disappointing. During the financing process, the salesperson did not include all of our household income on and our experience has been extremely disappointing. During the financing process, the salesperson did not include all of our household income on the application. As a result, my wife was added to the loan, which was something we did not want, and we ended up with a monthly payment exceeding $1,000. The finance manager told us he would contact us the next business day to discuss our options for correcting the income information. He never called. I later called the dealership and left a message requesting a return call, but never heard back. I also left a written note for him, and again received no response. About a month later, while bringing our brand-new vehicle in for repairs, I happened to run into the finance manager in person. At that point, he told me there was nothing the dealership could do. I also learned that the dealership completed the pre-buyer's inspection several days after we had already taken delivery of and been driving the vehicle. In addition, it has now been three months and we are still making payments on the vehicle we traded in. The finance manager informed us that the dealership had already sold our trade-in, yet the lien remains in our name and we continue to be responsible for the loan. Overall, our experience has been marked by poor communication, lack of follow-through, and unresolved issues that should have been addressed promptly. More