Lithia Hyundai of Anchorage

unresponsive to calls and emails. Not able to get refund owed. Been working on this since October now January thru Gabriel Melin and Chris Schmidt. Terrible service Mark in Parts wa Not able to get refund owed. Been working on this since October now January thru Gabriel Melin and Chris Schmidt. Terrible service Mark in Parts was the only person I had been able to contact at times to get contact information for managerHe helped me More

It has a great service department and parts are on point, sale is great also sale is great also More

I wasn't explained about my finance paperwork except sign here initial here and in past dealership the finance people explained everything and let me know if I was getting gap. I should of asked more questio here initial here and in past dealership the finance people explained everything and let me know if I was getting gap. I should of asked more questions or walked out. The jeep hasn't been fixed and no one called me back about status and I felt ignored as a customer. Im not happy with my purchase More

Waited a month for the appointment. Took the car in. They didn’t have the right part. Waited another 6 weeks for another appointment to install the part. Not great. Took the car in. They didn’t have the right part. Waited another 6 weeks for another appointment to install the part. Not great. More

With the issues I've had since I bought a used vehicle from them and not hearing anything back about the radio getting fix that controls the steering wheel and front seat heat, I have no backup camera, no from them and not hearing anything back about the radio getting fix that controls the steering wheel and front seat heat, I have no backup camera, no music or sound coming from the radio. I've had to buy a new tire cause one had a slash on it the other I had to get patched 3 times cause service never answer their phone. I wanted a nice buying experience with them but I think I was sold a bad vehicle and I'm still waiting for a call and repair date. Its been since Nov 12,2025. No one has helped me. More

Well first thing, Travis was very forthcoming with information. There was no guess work as to what was being offered and how to qualify. I appreciate that VERY much! I've walked out on dealers for try information. There was no guess work as to what was being offered and how to qualify. I appreciate that VERY much! I've walked out on dealers for trying to 'pull a fast one' at signing. Not here. He's been very helpful and his follow up is superb! Same goes with the finance department! Very straight forward and honest! We'll be dealing with you guys more frequently! More

Service Dept is SO much better. Great guy at counter too Prior years it was so slow and non responsive that I would not have ever bought a Hyundai Also it's good Hyundai is Not made Great guy at counter too Prior years it was so slow and non responsive that I would not have ever bought a Hyundai Also it's good Hyundai is Not made in CCP China More

I worked with Travis Richardson to purchase my new Tucson and my experience was excellent from start to finish and my experience was excellent from start to finish More

Great service I just wish he had told me that my brakes needed to be worked on. needed to be worked on. More

Quick, friendly and supportive The process was smooth Definitely work Again with Mitchell and very informative Definitely work Again with Mitchell and very informative More