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Lithia Hyundai of Anchorage - Service Center

Anchorage, AK

4.0
1,083 Reviews

1,083 Reviews of Lithia Hyundai of Anchorage - Service Center

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April 04, 2023

Great service. But they said the tires were studless and they weren’t and my car said it had blue tooth and it didn’t. More

by CERDAHL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Anchorage.

April 02, 2023

The service department was excellent! They took all my information upon arrival and my wait time was excellent as well. Very friendly and professional staff! I would give them a 100/10!! More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Lithia Hyundai of Anchorage responded

Hi Shelly, We appreciate the review. We are glad your time with us was an excellent experience. We hope to see you again down the road.

April 02, 2023

Need too improve there sercise call center. ..... hard too connect with sericse department too schsdule msintenace appointments. More

by jusonebro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Johnnie III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Soriano-Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Collins
Apr 03, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review and your patience. We hope to earn your business again down the road.

April 01, 2023

Good service Good deal Good location Good people Good cars Good job Good program Good sales man. 👍 More

by CSKKWON@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew French
Apr 03, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a wonderful experience. We hope to see you again here at Lithia Hyundai of Anchorage.

Apr 04, 2023 -

CSKKWON@GMAIL.COM responded

I will see you again get my wife car

April 01, 2023

I experienced good service in the delearship as i was waiting for my car to get finished More

by RDECHOR.KELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 30, 2023

The whole service team is amazing. Always prompt and friendly. I appreciated their flexibility with my schedule and working to keep my fleet going. More

by BONLEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Konstantynowicz, Layne Gunter, Jeremy Tou, Bryan Collins, Jason HESS, Matthew French
Mar 31, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review. We are glad your time with us was an amazing experience. We hope to earn your business again here at Lithia Hyundai of Anchorage.

March 30, 2023

Very courteous and helpful. Connecting with Lyft for shuttle service to and from the shop was handy & efficient. More

by dithmerea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Shook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a helpful and courteous experience. We hope to see you again here at Lithia Hyundai of Anchorage.

March 27, 2023

This was my first time getting an oil change with you guys and probably the last time. The day after getting service from you guys my new car that should not have any problems was leaking a ton of motor More

by Jamielynn Helminiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brendon Gardnew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Lithia Hyundai of Anchorage responded

Hello Jamielynn, Thank you for bringing this to my attention. It is regrettable to hear about your experience and I apologize for any inconvenience this has caused you. If you are willing, I would also like to discuss the experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

March 26, 2023

They don't both to give you a fluid top off And they don't car wash on way out. More

by Bad
Recommend Dealer
No
Employees Worked With
I don't know
Mar 27, 2023 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for bringing this to my attention. It is regrettable to hear about your experience and I apologize for any inconvenience this has caused you. If you are willing, I would also like to discuss the experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Jeremy Tou 907-374-5229 jtou@lithia.com General Service Manager

March 21, 2023

Kevin and Josh are great to work with! They do their best to keep me updated and do what they can to make things easier and more pleasant for me. More

by PHILLIPS_ADRIANNE2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Shook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Lithia Hyundai of Anchorage responded

Hi Phillip, Thank you for the review. We are happy to hear your time with us was an easy and pleasant experience. We hope to see you again here at Lithia Hyundai of Anchorage.

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