Lithia Hyundai of Anchorage - Service Center

Very difficult to get ahold of the service department. Phone calls are not answered. Voicemails are not returned. Texting service didn’t work either I had no response. To make an appointment I had to driv Phone calls are not answered. Voicemails are not returned. Texting service didn’t work either I had no response. To make an appointment I had to drive over there. I won’t be using them again. More

Exceeded my expectations. Coming in from Florida with 2019 Sante Fe. Great service and people. Coming in from Florida with 2019 Sante Fe. Great service and people. More

Great team of guys & gals they work very hard to make people happy & content & leave with a smile people happy & content & leave with a smile More

Communication is severely lacking. It took several weeks just to get in contact with somebody to schedule an appointment. Once my car was in the shop, I waited all day for a call on th It took several weeks just to get in contact with somebody to schedule an appointment. Once my car was in the shop, I waited all day for a call on the status of my car or a price. Many phone calls and texts with no response. Eventually just showed up towards the end of the day for an answer. They told me my car is just now being looked at and should be done in an hour which it was. More

Overall it was a positive experience. Professional and helpful salespeople and administrative. No hard sell, pushy sale environment. Professional and helpful salespeople and administrative. No hard sell, pushy sale environment. More

The service center is great! The staff provide top notch customer service and are very thorough with the job. The staff provide top notch customer service and are very thorough with the job. More

Great customer service, nice waiting room area. Service was completed quickly and efficiently. Scheduling was very easy. Service was completed quickly and efficiently. Scheduling was very easy. More

They were quite helpful and patient while dealing with my wife. That is greatly appreciated. wife. That is greatly appreciated. More

Quick and reliable service. East to schedule. My only suggestion would be being just a bit more friendly. Everyone was business polite, but I got the impression there was someth East to schedule. My only suggestion would be being just a bit more friendly. Everyone was business polite, but I got the impression there was something else more pressing than checking me in. More

They kept me very informed throughout the entire process. Very very appreciative of these mechanics Very very appreciative of these mechanics More