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Felipe Soriano-Sosa

Overview Reviews (8) Inventory (161)

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Felipe Soriano-Sosa

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Felipe Soriano-Sosa

Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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5.0

8 Reviews

Overview Reviews (8) Inventory (161)

Dealership Experience

2 yrs, 6 mos

Industry Experience

6 yrs, 3 mos

5.0

8 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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8 Reviews of Felipe Soriano-Sosa

November 17, 2023

Dealership Rating

Employee Rating

Great customer service! Great communication. They always make sure I know what’s going on. The text messages are great way to communicate. Great communication. They always make sure I know what’s going on. The text messages are great way to communicate. More

by BECCAPOOH22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Elizabeth Strickland, Joshua Shook, Travis Richardson , Dana

Helpful 0

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Nov 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi Becca, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and communication. Ensuring our customers are informed and satisfied is a top priority for us. We appreciate your positive comments about our text message communication. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to serving you again in the future.

Nov 20, 2023 -

Lithia Hyundai of Anchorage responded

- Management

October 20, 2023

Dealership Rating

Employee Rating

Customer service was absolutely wonderful. The timing communication was the best I would highly recommend Hyundai dealerships The timing communication was the best I would highly recommend Hyundai dealerships More

by jbrown1760

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Hayden Baker, Joshua Shook, Matthew Dean

Helpful 0

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Oct 23, 2023 -

Lithia Hyundai of Anchorage responded

We're delighted to know you had a wonderful experience with our customer service at Lithia Hyundai of Anchorage. Thanks for recommending us, we appreciate it!

April 02, 2023

Dealership Rating

Employee Rating

Need too improve there sercise call center. ..... hard too connect with sericse department too schsdule msintenace appointments. ..... hard too connect with sericse department too schsdule msintenace appointments. More

by jusonebro

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevins Mercedes, Andrew Johnnie III, Hayden Baker, Joshua Shook , Bryan Collins

Helpful 0

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Apr 03, 2023 -

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review and your patience. We hope to earn your business again down the road.

March 17, 2023

Dealership Rating

Employee Rating

Associates are very friendly and communicative and I always get my car done in a reasonable amount of time always get my car done in a reasonable amount of time More

by mlecours

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 20, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again down the road.

March 01, 2023

Dealership Rating

Employee Rating

Staff was polite and efficient. Offered to drop me off and pick me up after leaving car at the shop as well. Offered to drop me off and pick me up after leaving car at the shop as well. More

by Melvin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Mar 03, 2023 -

Lithia Hyundai of Anchorage responded

Hi Melvin, Thank you for the review. We are glad your visit with us was a polite experience. We hope to see you again down the road.

January 13, 2023

Dealership Rating

Employee Rating

Fast service friendly atmosphere great communication even made sure I got a ride to and from hotel . Thank you made sure I got a ride to and from hotel . Thank you More

by lisalatta29

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Jahnke, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Hayden Baker, Joshua Shook , Bryan Collins, Robbinson Rodriguez

Helpful 0

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Jan 17, 2023 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We are glad your time with us was a fast and efficient experience! We hope to see you again here at Lithia Hyundai of Anchorage!

November 16, 2022

Dealership Rating

Employee Rating

Service counter staff is friendly. My oil change took longer than their usual time. My grievance is with the call center, which was always either unresponsive or unhelpful. My oil change took longer than their usual time. My grievance is with the call center, which was always either unresponsive or unhelpful. More

by ALLISONCURBOW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Dec 02, 2022 -

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review! We appreciate your patience in working with us. We hope to earn your business again here at Lithia Hyundai of Anchorage!

November 01, 2022

Dealership Rating

Employee Rating

I’ve always been happy with every visit I’ve had. I bought my tuscon brand new in 2021 and would never buy another brand. I bought my tuscon brand new in 2021 and would never buy another brand. More

by Julie

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mark Jahnke, Jessie Beals, Kevins Mercedes, Andrew Johnnie III, Brendon Gardnew, Dawson Morris, Hayden Baker , Bryan Collins, Robbinson Rodriguez

Helpful 0

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Nov 01, 2022 -

Lithia Hyundai of Anchorage responded

Hi Julie, Thank you for the review! We are glad your time with us has been a great experience! We hope to see you again here at Lithia Hyundai of Anchorage!

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