Lithia Hyundai of Anchorage - Service Center

I have both great and disappointment to acomamony this review of my suv I had a Toyota preys for 8 years I say this as to show you I and my twin know how to milk a mile out of a hybrid this suv I was info review of my suv I had a Toyota preys for 8 years I say this as to show you I and my twin know how to milk a mile out of a hybrid this suv I was informed and assured that I would get 37 miles to the gal. And I am getting a average of 27.5 to a maximum 31.7 mostly 30. 2 per gal. I love this rig for s many re sons but it falls short in many other ways the rear turn signals are way to low so the car that pull up behind me at stop light have to guesstimate or see my rear view mirror to tell witch way I am turning? Also I have to unlock the passenger door every time to allow any one in even if they have a key in Thais pocket? The tinting on the windows to come with tinted windows the front window again no tint and in alaska this is excepeshily win the sun is almost always on the horizon?! The managers did make up for the tow hitch buy putting in one for free with no hesitations keeping to there word to me , much respect I give for them for this! I have failed to mention this but I am a 100 percent Diabled Vietnam vetern that is now doing battle with stage three lung canser 7 weeks of five days a week of radiation and Kemo every monday for the self same seven weeks . I got this suv to make this Easter on my self and my twin? I would like to know if you can make this right as your manager stepped up to fix his promise fog the trailer hitch??? More

Always easy to get an appointment and the service is quick to get the job done and they do the job well. quick to get the job done and they do the job well. More

Service center was incredible, I missed my initial appointment for a recall repair and they called me a few days later to reschedule and coordinate a pick-up/drop-off of my car while I was at work! Th appointment for a recall repair and they called me a few days later to reschedule and coordinate a pick-up/drop-off of my car while I was at work! They were so incredibly kind and reassuring! More

Good service, friendly and direct staff. Work on vehicle appears great, aside from an apparent miss on QC in the process (shaking front end over 60mph). Work on vehicle appears great, aside from an apparent miss on QC in the process (shaking front end over 60mph). More

Had my Vehicle in for service have called to 4 days left message with no responds very upset. message with no responds very upset. More

I waited 4 hours for a schedule oil change and lightbulb replacement. First problem with service in 13 years. . replacement. First problem with service in 13 years. . More

Service is fast, professional , knowledgeable and friendly. I continue to be impressed by the service. friendly. I continue to be impressed by the service. More

I had to call them at least 10 times on the phone to setup for a yearly oil change. The system just kept me on hold for hours. I just started calling any number to talk to someone. I did get someone in setup for a yearly oil change. The system just kept me on hold for hours. I just started calling any number to talk to someone. I did get someone in part but he couldn't get thou too. He said that he would leave a message. Another week passed with no call back!! I finally went into the shop that was able to get a oil change. My car showed me that, I was at a negative 8 days or more late for my oil change. Them when I went in for my oil change no one was there to get me check in me. I was very upset with overall service. I am very sorry for how I feel. I just want good service that is the very reason why I picked your dealership More

Excellent customer service. Staff does it best to listen and respond to my needs. You should be very proud if your staff. Staff does it best to listen and respond to my needs. You should be very proud if your staff. More

Service counter staff is friendly. My oil change took longer than their usual time. My grievance is with the call center, which was always either unresponsive or unhelpful. My oil change took longer than their usual time. My grievance is with the call center, which was always either unresponsive or unhelpful. More