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Lithia Hyundai of Odessa

Odessa, TX

4.3
1,518 Reviews
Lithia Hyundai of Odessa is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Hyundai of Odessa, located in Odessa, Texas, joined the Lithia Motors family of dealerships in April 2002 after being acquired from Village Lincoln Mercury, Inc. Lithia Hyundai of Odessa, near the surrounding areas of Odessa, Midland, Goldsmith, Midkiff, Gardendale and Notrees Texas, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Azera, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veracruz, Equus, and the all new Hyundai Genesis.
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5000 John Ben Shepperd Pkwy

Odessa, TX

79762

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Showing 1,518 reviews

October 04, 2024

Very pleaseant work from everyone at the dealership and on time for the costumer assistance More

by MARTINEZDAYGORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our dealership. We are glad to hear that you found our team to be pleasant and that you received timely customer assistance. Your feedback is greatly appreciated.

October 04, 2024

Worst experience I have ever had buying a car. Bought my car drove it a week sun roof broke, took it back for repair, almost 7 months later I got my car back with hail damage. The dealership told More

by Kaci359
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristine Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback with us, Kaci. We apologize for the negative experience you had while purchasing your car and during the repair process. Your concerns are important to us and we will take this feedback into consideration as we work to improve our services. Reach out to us at (432) 789-2363... We want to make this right.

October 03, 2024

They had one technician for all the customers, I had to wait 4 hrs just sitting there. More

by BALDOVALERIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback with us. We apologize for the extended wait time you experienced during your visit. We appreciate your patience and will take your comments into consideration as we strive to improve our service.

October 03, 2024

A very quick and painless trade in. Theodore was professional and not too pushy. Very satisfied with my new vehicle. More

by TIMOTHY.PAUL.RAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theodore Schroeder
Oct 03, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience, Timothy. We are delighted to hear that Theodore provided you with a professional and hassle-free trade-in process. Enjoy your new vehicle!

September 29, 2024

The staff were very friendly. The facility was clean. I thought I was going to be waiting for a long time, but my car was ready with in an hour and a half. More

by DAGUILAR1158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us! We are pleased to hear that our staff provided friendly service and that you found our facility to be clean. We appreciate your feedback and are glad that your car was ready in a timely manner.

September 29, 2024

This dealership was pretty awesome. Our car sales lady was on point. I went in there telling her what I wanted and around how much on my car payments and she made it happen. She knew ex More

by BYANKA_381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delilah Armendariz
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Byanka! We are thrilled to hear that Delilah provided you with excellent service and helped you find the perfect car within your budget. We appreciate your kind words and are glad that you had a smooth and enjoyable car-buying experience at our dealership.

September 29, 2024

Great yeah just great competitive sales , great prompt service and approval results in no-time. My only bone I gotta pic is be careful not to let the minor but still as important things slip thru the crac More

by AMACANCER22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback. We are pleased to hear that you had a positive experience with our competitive sales and prompt service. We appreciate your constructive criticism and will take your comments into consideration to ensure that we provide a seamless experience for all of our customers. Your satisfaction is important to us, and we are grateful for your support.

September 29, 2024

Kristine was helpful and kept open communication about the timing and work to be completed. More

by DQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with Kristine at our service department. We are pleased to hear that she provided you with helpful and transparent communication throughout your visit.

September 29, 2024

Delilah Carro was amazing to work with, she did everything she could to get us into the vehicle we wanted!! More

by JESSE21RUBIO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delilah Armendáriz
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Jesse. We are thrilled to hear that Delilah provided you with excellent service and helped you find the perfect vehicle. We appreciate your business and hope you are enjoying your new ride!

September 29, 2024

I love how Johnny Ybarra and Ricardo Fuentes helped me in buying my car! The deal was smooth and hassle free! On the downside, I wish they would stop adding mark-ups on their vehicles! Mark-ups are a thing o More

by DGR81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with Johnny Ybarra and Ricardo Fuentes at Lithia Hyundai of Odessa. We appreciate your feedback and will take your comments into consideration.

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