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Lithia Hyundai of Reno

Reno, NV

4.4
4,364 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,364 reviews

November 24, 2025

Jake is Amazing! ! Best customer service I have received Anywhere! Relaxed atmosphere, friendly people. But Jake is just fabulous! More

by ROBYNG313
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jake in service reception
Nov 25, 2025 -

Lithia Hyundai of Reno responded

We’re so happy to hear Jake and the team made your experience a great one! We’ll see you again next time here at Lithia Hyundai of Reno!

November 23, 2025

Quick and easy, very well done I had an easy experience and was more than satisfied with my time there More

by EDADDYDAVIS
Recommend Dealer
Yes
Employees Worked With
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Costello
Nov 24, 2025 -

Lithia Hyundai of Reno responded

Thank you for the wonderful feedback! We hope to see you again at Lithia Hyundai of Reno. Safe travels!

November 23, 2025

He was very helpful and answered all my questions He was very knowledgeable and helpful More

by AIMEE.SILVA
Recommend Dealer
Yes
Nov 24, 2025 -

Lithia Hyundai of Reno responded

Hi Aimee! We really appreciate your feedback. It’s wonderful to know our team provided the support and expertise you needed during your visit.

November 23, 2025

Lance has always been attentive to my needs and always is professional Attentive professional courteous More

by DWNHOMBLUZ
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Nov 24, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with Lance! We will be sure to pass along your kind words. We hope to serve you again at Lithia Hyundai of Reno!

November 21, 2025

I made an appointment for my car services. I received excellent service from the check-in to out-the-door service. More

by Sandysmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake (J-Lo)
Nov 24, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We’re delighted to hear that your service experience was smooth from start to finish. We look forward to assisting you again! Safe travels!

November 20, 2025

I have been pleased with the service recently. courteous, quick and efficient. great improvement over the last year. I speak up when i'm unhappy so it's important to compliment the great improvem More

by CHICKENLEGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Lithia Hyundai of Reno responded

We appreciate your feedback and are glad to hear about the improvements you've noticed. Thank you for choosing us, and we look forward to serving you again in the future! See you next time!

November 20, 2025

Great people and even better cars. They were very helpful and got me in a new ride within a timely manner More

by KANNONCAMPBELL18
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Denney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Philpott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Lithia Hyundai of Reno responded

Congratulations on your new car! So glad our team made the experience smooth and enjoyable. Thanks for choosing Lithia Hyundai of Reno!

November 20, 2025

Levi was helpful and very knowledgeable. Excellent customer service-10/10 would recommend. This thing won’t save without 15 words More

by NURSEAMY97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your recommendation of Levi with us! We hope to see you again at Lithia Hyundai of Reno. Safe travels ahead!

November 19, 2025

Always professional, looking out for the best invest of me and my car. Price conscience. More

by kristimendonca
Recommend Dealer
Yes
Employees Worked With
Idr
Nov 20, 2025 -

Lithia Hyundai of Reno responded

Thank you! We’re glad to hear you always receive professional, price-conscious care with us.

November 19, 2025

Well, I took my car in for a diagnosed check. They came back with the four things wrong with it so I decided to do the three things that I thought would fix it but come to find out after I paid $ More

by tahoekel98
Recommend Dealer
No
Employees Worked With
Lance Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Nov 19, 2025 -

Lithia Hyundai of Reno responded

Kelly, Thank you for taking my call, I look forward to getting this figured out for you tomorrow. Until then if you have any questions, comments or concerns, my direct number is 775-682-3352, or I can be reached by email at SRobert@lithia.com Scott Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@lithia.com