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Lithia Hyundai of Reno
Reno, NV
4,168 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,168 reviews
August 29, 2025
It was wonderful no pressure Ryan really wanted me to get the Tucson. The team from Ryan to Dylan it was great the Tucson. The team from Ryan to Dylan it was great More
by Granny03
Verified Customer
August 29, 2025
Lance is always helpful and communicates with me every step of the way. He goes above and beyond and even now with my car and the problems I am having with my speakers he has been finding every way he can step of the way. He goes above and beyond and even now with my car and the problems I am having with my speakers he has been finding every way he can to solve the problem. We are very appreciative with his effort and time he provides us especially when we bring our cars in. More
by djrbour15
Employees Worked With
August 28, 2025
I am so happy to be back with the Lithia service family again. My service advisor, Jake, was amazing and made me feel welcome. This was my first time at the Hyundai location. again. My service advisor, Jake, was amazing and made me feel welcome. This was my first time at the Hyundai location. More
by kimberlymcquirk
August 28, 2025
I am so happy to be back with the Lithia service family again. My service advisor, Jake, was amazing and made me feel welcome. This was my first time at the Hyundai location. again. My service advisor, Jake, was amazing and made me feel welcome. This was my first time at the Hyundai location. More
by kimberlymcquirk
August 27, 2025
Good experience. Joe was great to work with. I like how close the dealership is to my home. Joe was great to work with. I like how close the dealership is to my home. More
by Teknofiablo
August 27, 2025
My 2018 Hyundai Tucson that I've only owned for 5 years had the connecting rod Come apart and go through my engine block this is a known issue with the car, there are active lawsuits about it and lawsuits had the connecting rod Come apart and go through my engine block this is a known issue with the car, there are active lawsuits about it and lawsuits that hyundai has lost regarding it. I kept the last 3 years of my oil changes but didn't have the first two years they wouldn't honor my warranty and they charged me to diagnose the problem, even though I had already paid another mechanic to do that when my engine stopped working suddenly the highway with no warning or engine or oil lights on. I had to pay out of pocket to get it towed to Hyundai after the other mechanic told me it should be under warranty and it's a common problem and then also for them to take my engine apart as an excuse to tell me that I "neglected" my engine which I didn't. The engines are also known for high oil consumption. They quoted me 13000 for an engine replacement. So basically my car i just paid off that was CPO is a 10s of thousands of dollars hunk of useless metal. More
by leahtorvinen
Employees Worked With
August 27, 2025
They nickel and dime you to death. Didn’t even get a full charge when picking up my vehicle. Didn’t even get a full charge when picking up my vehicle. More
by R8DRKEV02
August 27, 2025
We had a great experience with Josh Boyce. He was amazing the finance team was wonderful to work with. Best experience hands down buying a car. He was amazing the finance team was wonderful to work with. Best experience hands down buying a car. More
by TDugan322
August 26, 2025
Josh was a fantastic sales person. He got me exactly what I was looking for within my budget with the right APR and was a consummate professional. He made the car buying experience so He got me exactly what I was looking for within my budget with the right APR and was a consummate professional. He made the car buying experience so pain-free. It was honestly the best experiences I’ve ever had purchasing a new vehicle. I highly recommend this dealership. More
by SHORTY1894
Employees Worked With
Josh
August 26, 2025
Highly recommend going here! I had the best experience trading in my car for a new one. Holly, and Cesar were awesome while helping me through the process. I had the best experience trading in my car for a new one. Holly, and Cesar were awesome while helping me through the process. More
by shelbythomasaaa
