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Lithia Hyundai of Reno
Reno, NV
4,318 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,318 reviews
November 05, 2025
when dropping off my vehicle, I was told 3 days and great it was only 1 1/2 days ! Lance smith and Scott Robert helped me. it was only 1 1/2 days ! Lance smith and Scott Robert helped me. More
by KRISTINELUNA
Verified Customer
November 04, 2025
All work was done well. The only thing I have to say is have the tech’s clean the steering wheel. Mine was so duty with grease. The only thing I have to say is have the tech’s clean the steering wheel. Mine was so duty with grease. More
by THURNAUG
Employees Worked With
November 04, 2025
Would haven't given it a 4 except that the problem I came in to have fixed reared it's ugly head again yesterday and evidently your servicemen have no idea what the problem is. The car stalls while in motion in to have fixed reared it's ugly head again yesterday and evidently your servicemen have no idea what the problem is. The car stalls while in motion. It's happened 4 times now in the last two months, twice on the freeway at 70 mph and twice at at a stop or accelerating from a stop. I paid over $800 to have this and a couple other issues taken care of so don't really want to pay more (much). I need someone to research this maybe with other dealers before I bring it in again. Please help because this can be dangerous at high speeds. I sent you a li k e message yesterday to you with no response. I like my Tucson and would look to Hyandai in the future, but if this cannot be dealt with I am soured to ever buy another Hyundai. Thanks for your help. More
by dodgerbell
Employees Worked With
November 03, 2025
Holly was amazing, she listened to my needs and found me the perfect car in my budget! She even stayed late to go over all the buttons with me. Ladies - I highly recommend working with Holly for knowledgeab the perfect car in my budget! She even stayed late to go over all the buttons with me. Ladies - I highly recommend working with Holly for knowledgeable and trustworthy experience! More
by TSTANBURY
Employees Worked With
November 03, 2025
They were so good in our first visit, but when we come back a week later because something was wrong with the car, was the worse experience ever, very frustrating. back a week later because something was wrong with the car, was the worse experience ever, very frustrating. More
by FLAKKITA77
November 02, 2025
Holly was the best person to work with and was very helpful and patient with us and our young boys. 100% would work with her again in the future. helpful and patient with us and our young boys. 100% would work with her again in the future. More
by JOSHUATROWBRIDGE
November 01, 2025
Great service. Friendly staff. Gave me a complete explaination of the service provided. No issues whatsoever. Friendly staff. Gave me a complete explaination of the service provided. No issues whatsoever. More
by RSWANSON85
Employees Worked With
November 01, 2025
Took care of the recall I had no problem. Waiting area could do with outlets for laptops or phones however;). The coffee machine is greatly appreciated. Waiting area could do with outlets for laptops or phones however;). The coffee machine is greatly appreciated. More
by JWOSBORN
