Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
3,981 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,981 reviews
June 07, 2020
Buying a Car can be hard...But Holly Jensen made it a breeze Quick Easy Fun. Not words you usually use when buying and trading in a car. But I have to say Holly Jensen went out of her way to make this car buying Quick Easy Fun. Not words you usually use when buying and trading in a car. But I have to say Holly Jensen went out of her way to make this car buying experience just that!! From our very first phone conversation to our time spent together at the dealership, she made me confidant that she was going to take good care of me. And heck we even had a bunch of laughs in the process. Even after buying the car, she is still taking care of me, making sure my purchase is everything I was wanting it to be. If you looking to buying a car know that you are in great hands with Holly and the team over at Lithia Hyundai Reno!! I look forward to working with Lithia Hyundai Reno for years to come.... More
by kylerdl
June 06, 2020
Great service it was fast check in check our walk me through on my vehicle and explain more on my vehicle will go back for next service through on my vehicle and explain more on my vehicle will go back for next service More
by CUADCITY1979
Verified CustomerJune 05, 2020
Holly was awesome, went out of her way to make sure we got the deal we wanted and we were happy with what we got. The transaction was quick with no run around. Thanks Holly got the deal we wanted and we were happy with what we got. The transaction was quick with no run around. Thanks Holly More
by Stephanie
June 04, 2020
Tabatha and Scott go above and beyond to help customers. I have purchased 3 vehicles from Lithia Hyundai, and the service department is always friendly and helpful. I have purchased 3 vehicles from Lithia Hyundai, and the service department is always friendly and helpful. More
by BENNETTSUZANN
Employees Worked With
Tabatha Culver
June 04, 2020
Great service with Tabatha ...She always is a pleasure to deal with...She gets me in and in a timely fashion..Lets me know about any issues with my vehicle. deal with...She gets me in and in a timely fashion..Lets me know about any issues with my vehicle. More
by SUSANJANGLIN
Employees Worked With
None , Joe Collazo, Tabatha Culver, Ronald Engberson
June 04, 2020
The staff is always so friendly and welcoming. I enjoy The staff is always so friendly and welcoming. I enjoy bringing my car in for regular servicing As I know I am well taken care of. I trust my The staff is always so friendly and welcoming. I enjoy bringing my car in for regular servicing As I know I am well taken care of. I trust my vehicle is properly maintained and I am advised of any problems. More
by VELOCITYMOVEMENT
Employees Worked With
Tabatha Culver
June 04, 2020
Mathew was very kind and patient with me during this process! It was my first tome buying a car, and I can thankfully say I left completely satisfied and got exactly what I wanted! Chris in Finance and process! It was my first tome buying a car, and I can thankfully say I left completely satisfied and got exactly what I wanted! Chris in Finance and Matthew were amazing as well in making sure I was taken care of and took the time to explain everything to me. I could not have had a better experience in purchasing my first brand new car! More
by rgarcia1021
Employees Worked With
Christopher Osorio, Matt Franceschini, Mathew Reed
June 04, 2020
I found all of them very professional and polite, they also were practicing safe distances. The whole process was a breath of fresh air compared to the othe dealerships I have visited. Thank you. also were practicing safe distances. The whole process was a breath of fresh air compared to the othe dealerships I have visited. Thank you. More
by STOEN06
June 04, 2020
Fantastic buying experience. Hannah was great! She even brought the car and paperwork to me. What a great way to facilitate a sale during the COVID-19 pandemic. brought the car and paperwork to me. What a great way to facilitate a sale during the COVID-19 pandemic. More
by RAMBLE23
Employees Worked With
Hannah Choquette
