Lithia Hyundai of Reno

Genuine Experience I was extremely hesitant to go through the car buying process due to past negative experiences, a bad credit score, and a recent relocated/ new job. I was extremely hesitant to go through the car buying process due to past negative experiences, a bad credit score, and a recent relocated/ new job. I wanted a Hyundai Tucson in black I first inquired through Hyundai online- this is how I met Jonathan Mosbacher, the product specialist. I am not the easiest person to deal with, but Jonathan was personable and went above and beyond from the moment I met him to after the deal went through. Once I came into the dealership, mainly because I wanted to claim my $50 free gift card for a test drive and to be honest, I did not feel confident about being able to secure a loan on an SUV. I stopped in without notifying Jonathan... Elpidio (Pete) Montalvo the Internet Sales Manager quickly assisted me until Jonathan arrived. Long story short. I purchased a 2016 Hyundai Tucson with 40,000 miles, five-year full warranty and or 60,000 miles from Hyundai of Reno. Pete was able to take my trade in which was a 06 Scion TC with extremely high mileage for 1,100 that lowered my monthly car payment, and I put 2,000 down. Pete and Jonathan were very professional and knowledgeable and assured me through the entire process. I felt secure and in charge of this process. I did not feel pressured or felt that I was getting taken advantage of. I highly recommend reaching out to Johnathan -JonathanMosbacher@Lithia.com and Pete- emontalvo@Lithia.com both were a pleasure to work with, and make a great team. I am a satisfied customer. Also, they have great coffee! I would like to add that Pete worked extremely hard on getting me the best finance deal.- I was informed of each step, each number along the way. Truly a genuine professional experience. More

2019 Hyundai Tucson I went in originally looking to see what suv I’d be comfortable in when exchanging my Nissan Sentra. First person to come up to me was Hannah Choquett I went in originally looking to see what suv I’d be comfortable in when exchanging my Nissan Sentra. First person to come up to me was Hannah Choquette, she warmly asked who I was there to see. When the original person wasn’t available she started to talk things through with me. Big thing for me is Hannah took me on a longer test drive that allowed me to see how the vehicle performed on the freeway but also in residential. The typical test drive I get is get on at this exit then get off. Plus the whole time we talked about our kids and she made me feel welcomed. That’s why I ended up getting the vehicle from Lithia. Any issues I had I was able to reach out and she went above and beyond even putting her car seat in my vehicle so I could see how it fit cause I was looking for a new one. When I came back I got to work with Joe a little more. He helped get things out together and get me in the car as fast as possible once paperwork was completed. If you need a vehicle I recommend going and seeing Hannah and Joe More

Best experience ever! I will never go anywhere else to buy a car. Matt was absolutely amazing in every way. He made me feel comfortable through the whole experience. Dustin I will never go anywhere else to buy a car. Matt was absolutely amazing in every way. He made me feel comfortable through the whole experience. Dustin worked so fast and efficient , he was super nice and helped get the best car for me and my girls. So thankful for the quick , easy, and painless experience ! More

Car for my daughter My second time working with Holly she listens and helpd you select the right car for your families needs. If she finds a better deal or a car that may My second time working with Holly she listens and helpd you select the right car for your families needs. If she finds a better deal or a car that may fit your needs she gives you a call and always follows up. We will be back once the next one starts driving. More

Awesome experience I came in because I was curious about one of Hyundai’s models. I test drove the sporty Veloster N and during the test drive I never felt pressured to I came in because I was curious about one of Hyundai’s models. I test drove the sporty Veloster N and during the test drive I never felt pressured to commit to the vehicle or discuss financing. I was able to try the car for at least a good 30 minutes. I got a good feel for the vehicle’s handling characteristics and how well it would serve as a daily driver thanks to the generous time limit. I walked away with my expectations completely blown away. I would visit this dealership again. More

Cherae Cozzi She is very persistent caring and real ? she truly has helped my life to be way easier as I have a good affordable reliable 🚗 thanks for all ur hard She is very persistent caring and real ? she truly has helped my life to be way easier as I have a good affordable reliable 🚗 thanks for all ur hard work doll More

Incredibly honest, fun, and interactive customer service Hyundai dealership has the best representatives in the business. They are up front with what they can or can’t offer. They respect your boundaries. An Hyundai dealership has the best representatives in the business. They are up front with what they can or can’t offer. They respect your boundaries. And they make you feel welcomed, not just as some stranger, but someone they care about. More

My Experience at Lithia Hyundai Cherae was awesome! She worked with my schedule. She came in on her day off because it was the only time I had. I appreciate how nice everyone was w Cherae was awesome! She worked with my schedule. She came in on her day off because it was the only time I had. I appreciate how nice everyone was when I came in. Nowadays, great customer service is hard to find, so theirs was really appreciated. Overall, just a great experience. Thank you! More

Great experience I would highly recommend this dealership and I worked with Holly Jenson, she was a great help. Helped me with the finance and a new start. If you're w I would highly recommend this dealership and I worked with Holly Jenson, she was a great help. Helped me with the finance and a new start. If you're wanting to start over this is who to go to, Hyundai and holly Jenson. More

Great customer service Willing to help you get a car no matter no credit or good credit . Friendly nice people to help and work with you and what you can afford to pay Willing to help you get a car no matter no credit or good credit . Friendly nice people to help and work with you and what you can afford to pay More