Lithia Hyundai of Reno

Overall great experience Holly Jensen was welcoming and helped myself and family trying to buy my first car. She gave her opinion but also gave options that she thought might Holly Jensen was welcoming and helped myself and family trying to buy my first car. She gave her opinion but also gave options that she thought might be most efficient for me. She was very professional and personable. She seemed to truly care about me and I appreciate that! As far as the paperwork process, it seemed very quick and a bit overwhelming. Overall a great experience, would recommend! More

A very good experience It was my first time buying a car and didn’t know or have no idea where to start or how to start or let just say I didn’t have no idea what to do at It was my first time buying a car and didn’t know or have no idea where to start or how to start or let just say I didn’t have no idea what to do at all I was looking online and saw one that I like. I Came to Lithia Hyundai of Reno without any intention of getting a car right away I just wanted to see if it is beautiful as it was in the picture and when we got there we got help by mat and was able to test drive the car with no questions asked. Everyone at the dealership was very friendly and polite. Mr. Terry Petersen was my sales person and he took very good care of me and my mom! He is so professional and so nice and didn’t make me feel pressured at all. He is awesome. We really do appreciate the time and effort they took to get us the best deal possible. Im so happy that I finally got my first car and yes I ended up getting the car that day haha. And i want to thank Mr. Matt Reed, Mr. Robby Young and Mr. David Lennox for being so helpful and awesome and making it possible for me to have my first car without going through stressful process, they really make it easy for me. Thank you all so much. Keep up the good work and god bless you all! More

Great Sales person has great customer service, they made us feel comfortable and answered any questions we had before purchasing our vehicle. All around gre Sales person has great customer service, they made us feel comfortable and answered any questions we had before purchasing our vehicle. All around great conversations and friendly environment; they weren’t pushy at all. Thanks Lithia Hyundai More

Great service, quick purchase, happy customer! Highly recommend this dealership. I just purchased my second vehicle from them and the customer service is awesome! I got the deal I wanted quick and Highly recommend this dealership. I just purchased my second vehicle from them and the customer service is awesome! I got the deal I wanted quick and was driving my vehicle within a couple of hours. Trust Cherae's team to get you into the vehicle you are looking for and you wont be let down!! More

Happy with my experience It was a pleasure to work with Holly Jensen while deciding to buying a car from Hyundai. Holly is very professional and amiable. Holly took the time t It was a pleasure to work with Holly Jensen while deciding to buying a car from Hyundai. Holly is very professional and amiable. Holly took the time to go on several test drives with me as well as answer all my questions in person or by phone. I never felt rushed or pressured. I have a very busy schedule and Holly was excellent at accommodating my time frames. Thanks Holly, it was a pleasure to work with you. More

Quick and easy Hey so from the time I first walked in to picking up my new car everything was easy. Cherae and Chris made it so easy and I thought I’d never get into Hey so from the time I first walked in to picking up my new car everything was easy. Cherae and Chris made it so easy and I thought I’d never get into something and they made it happen thanks guys More

Very nice and easy going My girl Cherae was super nice. I had my kids with and she made sure they had water and something to munch on. She got me into my dream car . I am very My girl Cherae was super nice. I had my kids with and she made sure they had water and something to munch on. She got me into my dream car . I am very satisfied with my car and overall experience at Lithia!! More

Recall From the moment you walk in you get greeted with a smile. They explain everything that will be going on in detail. They were quicker then I anticipate From the moment you walk in you get greeted with a smile. They explain everything that will be going on in detail. They were quicker then I anticipated. And even when they check you out they go over things in detail again. Your employees are a credit to your company More

The best time with Cherae I had my best time ever with a dealership and it’s all due to Charae. She is the best I was never felt pressured and I actually had fun with her I had my best time ever with a dealership and it’s all due to Charae. She is the best I was never felt pressured and I actually had fun with her More

Excellent Customer Service I came in for my first oil change. I was treated very professionally and with friendliness. My car was serviced in a timely manner as well. I came in for my first oil change. I was treated very professionally and with friendliness. My car was serviced in a timely manner as well. More