Lithia Hyundai of Reno

First Service Call I purchased my new vehicle a few months back and recently had the first service completed. The drop-off was quick and the turnaround was timely and pa I purchased my new vehicle a few months back and recently had the first service completed. The drop-off was quick and the turnaround was timely and painless as usual. This is my third new Santa Fe from Lithia Hyundai of Reno. Thanks to Pete Montalvo and the crew, I continue to remain very satisfied. More

Bluetooth/Radio Problems Thankfully Tabitha in the service department was so helpful in resolving my problems with my Hyundai 2015 Veloster. She help explain how the warranty Thankfully Tabitha in the service department was so helpful in resolving my problems with my Hyundai 2015 Veloster. She help explain how the warranty works and resolved the issues. Matt the Service Manager was a easy to talk to and listened respectfully to help solve my radio/Bluetooth issues directly with the manufacturer. They made me feel very comfortable and were very through with my car. I recommend them for all my car services. More

Great Experience Safety, specifically the IIHS 2018 top safety picks, narrowed the search to a couple of brands and a couple of models, including the Hyundai Sonata. M Safety, specifically the IIHS 2018 top safety picks, narrowed the search to a couple of brands and a couple of models, including the Hyundai Sonata. My wife and I drove several cars from several dealers in the Reno, Sparks’ area. As the saying goes, “You never get a second chance to make a first impression” would best describe Lithia Hyundai of Reno. The initial visit was me only, in the “just looking” phase and a test drive of a 2018 Sonata. My expectations were high, with a no games approach with Product Specialist, Dakota Werner. He conceptually agreed and did so with a sense of trust, seldom experienced. I was very impressed with the SEL model and just as impressed with Dakota. Several days later, my wife and I returned to the dealership to possibly make a purchase. Dakota greeted us with the same professional and courteous demeanor as before. Upon choosing a 2018 Sonata Sport and yet another test drive, it was “show” time. Dakota introduced us to Mr. Joseph Collazo, who assisted with the terms of the deal. Again, they both demonstrated a high level of trust and professionalism, resulting in a “no hassle” deal. I’ve since had opportunity to meet some of the support staff in service and parts department, and they too, represent the dealership and Hyundai brand well. I would highly recommend Lithia Hyundai of Reno. More

Holly Jensen @ Sales Department Holly did any awesome job from start to finish. She did whatever it took to get us the best deal possible working with what we had. She was very infor Holly did any awesome job from start to finish. She did whatever it took to get us the best deal possible working with what we had. She was very informative and touched all the bases and made sure we were happy with everything. Great job Holly! More

Matt is awesome! Matt is awesome as is the entire staff at Lithia. This was a 30,000 service which would take 2-3 hours so I was offered a drive home. I elected to sta Matt is awesome as is the entire staff at Lithia. This was a 30,000 service which would take 2-3 hours so I was offered a drive home. I elected to stay in the waiting area and do some work on my laptop. More

Quality and Timely Work Performed Everybody in the service department is friendly and eager to help keep customers happy and coming back. I live in Gardnerville and will continue to co Everybody in the service department is friendly and eager to help keep customers happy and coming back. I live in Gardnerville and will continue to come to this facility for all my service needs. More

Overall good experience! Holly was our salesperson and she was great. Had some issues with one of the managers which initially made us walk from the deal. Holly kept working i Holly was our salesperson and she was great. Had some issues with one of the managers which initially made us walk from the deal. Holly kept working it for us and we came to a great compromise with a different manager. Highly recommend Holly! More

Holly is Great! All the people I have met at Lithia Hyundai are great and Holly is exceptional. I had a lot of questions about the Tucson and she had all the answers All the people I have met at Lithia Hyundai are great and Holly is exceptional. I had a lot of questions about the Tucson and she had all the answers both before and after the purchase. A true professional. More

Great place I just enjoyed dealing with Scott Hicks. He made me feel important even though I am not. Thanks Scott. I will keep coming back Hopefully not for runn I just enjoyed dealing with Scott Hicks. He made me feel important even though I am not. Thanks Scott. I will keep coming back Hopefully not for running into a deer More

HAD A GOOD EXPERIENCE LITHIA HAD FRIENDLY EMPLOYEES AND THEY WORKED WITH US ON WHAT WE WANTED. WOULD DEFINITELY RECOMMEND THEM TO FAMILY AND FRIENDS AND WILL DEFINITELY BE LITHIA HAD FRIENDLY EMPLOYEES AND THEY WORKED WITH US ON WHAT WE WANTED. WOULD DEFINITELY RECOMMEND THEM TO FAMILY AND FRIENDS AND WILL DEFINITELY BE RETURNING FOR OUR NEXT VEHICLE. More