Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lithia Hyundai of Reno
Reno, NV
3,985 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,985 reviews
August 17, 2017
Courteous service Had a great experience. The Financing department took longer than we expected, would be nice if that process was a bit quicker. Overall we very please Had a great experience. The Financing department took longer than we expected, would be nice if that process was a bit quicker. Overall we very pleased. More
by slgalanty
Verified CustomerEmployees Worked With
Joe Collazo, Danielle Doane
August 12, 2017
New Purchases car, Tucson, Hyundai Danielle was very nice and helpful and the rest of the team as well. The car was awesome and just the right car for me to drive. Love the color as wel Danielle was very nice and helpful and the rest of the team as well. The car was awesome and just the right car for me to drive. Love the color as well. Thanks!!! More
by mbustos
Employees Worked With
Ali Bisharat, Danielle Doane
August 11, 2017
dealership Very clean and professional. Easy to get around to see the cars. Alec asked if we needed water or anything while we waited for the process to play o Very clean and professional. Easy to get around to see the cars. Alec asked if we needed water or anything while we waited for the process to play out. More
by jmunley
Employees Worked With
Alec McGee
August 11, 2017
Great experence Great sales man in Alec McGee... Great experience from Start to Finish . Alac, puts the customer first, no hard sell .. Just great customer service and a very good understanding of w Great experience from Start to Finish . Alac, puts the customer first, no hard sell .. Just great customer service and a very good understanding of what a customer wants .. Very good Sales Man .. It was also a pleasure working with David regarding the financing. Both make a great team .. More
by Barry Iremo 1
Employees Worked With
David Lennox, Alec McGee
August 11, 2017
Professional This dealership tries to make you feel at ease. Friendly staff open to talk to you about any repairs needed if any. And the cost. This dealership tries to make you feel at ease. Friendly staff open to talk to you about any repairs needed if any. And the cost. More
by Rick
Employees Worked With
Carlo Moscoso, Matt Franceschini
August 10, 2017
2018 Sonata Third new Sonata I've bought off Pete and always good to see him when I come in for service. Joe really steped up to the plate on this purchase too! Third new Sonata I've bought off Pete and always good to see him when I come in for service. Joe really steped up to the plate on this purchase too! More
by ncnevada
Employees Worked With
Other Employees :
Lance Smith, Pete Montalvo, Robert Young, Joe Collazo, Pete Montalvo
August 10, 2017
Satisfactory assistance All of the people I worked with were very personable and knowledgeable. I felt well take care of. I find it annoying that there is a minimum word limi All of the people I worked with were very personable and knowledgeable. I felt well take care of. I find it annoying that there is a minimum word limit on the review. More
by J.PAYNE035
Employees Worked With
Robert Young, Christopher Osorio, Joe Collazo
August 04, 2017
They were there I had a crisis being stuck 3000 miles from home...bad price, long day wait, but they took care of me so I am home with a great sonata I had a crisis being stuck 3000 miles from home...bad price, long day wait, but they took care of me so I am home with a great sonata More
by zippybluegem
Employees Worked With
JJ Collazo, Joe Collazo
July 27, 2017
2017 Elantra purchase Had a wonderful experience during the purchase of my Elantra. Will recommend this dealership to anyone I may make contact with that is looking to buy Had a wonderful experience during the purchase of my Elantra. Will recommend this dealership to anyone I may make contact with that is looking to buy a new car. More
by northup395-inreno
Employees Worked With
Nawazz Khan, Monique Graham
July 27, 2017
New Santa Fe Had a very good experience during the sale process. The staff was very helpful with follow up questions and in resolving a couple of situations afterw Had a very good experience during the sale process. The staff was very helpful with follow up questions and in resolving a couple of situations afterwards. More
by suevenstrom
Employees Worked With
Christopher Osorio, Joe Collazo, Ali Bisharat
