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Lithia Hyundai of Reno
Reno, NV
3,995 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,995 reviews
April 27, 2017
My review Good customer service, friendly clean environment. Like the product my second purchase. Don't like that review has a 25 word minimum. I had said al Good customer service, friendly clean environment. Like the product my second purchase. Don't like that review has a 25 word minimum. I had said all I wanted to say. More
by templeton81
Verified CustomerEmployees Worked With
Richard Dvorak
April 25, 2017
Satisfied Buyer Was extremely satisfied with your Staff from previous Warranty Service to Sales and Service of a New Vehicle. this is the 4th vehicle I have purchased Was extremely satisfied with your Staff from previous Warranty Service to Sales and Service of a New Vehicle. this is the 4th vehicle I have purchased from you in seven years! More
by rockndezign
April 24, 2017
Service - accent Lance is excellent at getting us in a moment's notice. He is outstanding and always goes above and beyond what we expect. I love dealing with him Lance is excellent at getting us in a moment's notice. He is outstanding and always goes above and beyond what we expect. I love dealing with him More
by Gstein
Employees Worked With
April 24, 2017
Very good service I went in knowing exactly what i was looking for and was treated appropriately. The salesman focused on my needs and didn't try to sell me anything el I went in knowing exactly what i was looking for and was treated appropriately. The salesman focused on my needs and didn't try to sell me anything else. I like that, as car buying can be a bit traumatic, especially if you don't know what vehicle will best suit you. A very straightforward approach. A+ More
by shopper0
Employees Worked With
Richard Dvorak
April 20, 2017
Great dealership Pete is the best salesman we have ever had. JJ, his assistant, is excellent. Lance is very professional in the service department. Overall, Lithia H Pete is the best salesman we have ever had. JJ, his assistant, is excellent. Lance is very professional in the service department. Overall, Lithia Hyundai is a great dealership. More
by Mile
April 20, 2017
Monica sales lady perfect sales rep she is outstanding great lady very helpful walked through options got me water an snacks while waited sales lady perfect sales rep she is outstanding great lady very helpful walked through options got me water an snacks while waited Asked me if I understood all my finance for New 2017 Hyundia accent car I was very pleased..Thanks Joann W. More
by jlwalters022
Employees Worked With
Jack account person, Matt Halby
April 20, 2017
Excellent Rich was AWSOME he made me fill as if I was his daughter and wanted the best for me and was honest . The loan officer was great as well and Funny. Rich was AWSOME he made me fill as if I was his daughter and wanted the best for me and was honest . The loan officer was great as well and Funny. More
by christinabaisden
April 08, 2017
Felt rushed While doing this transaction I felt rushed and not paid attention to. I was not explained features and was overwhelmed. While I do love my new car and While doing this transaction I felt rushed and not paid attention to. I was not explained features and was overwhelmed. While I do love my new car and it was a great fit I felt like I could have had more assistance. More
by acalicosheart
Employees Worked With
Sasha
March 31, 2017
Great place to buy a car! My experience was great all the way from Matt in Service to Joe, to Cody and David in Finance. All of them took great care of me and my needs for a n My experience was great all the way from Matt in Service to Joe, to Cody and David in Finance. All of them took great care of me and my needs for a new car. Thanks guys! Job well done!! More
by tstrickland
Employees Worked With
Cody Panzer, David Lennox, Joe Collazo, Matt Franceschini
March 30, 2017
Kristens review It was an absolutely amazing experience! Chris went above and beyond to make sure I was taken care of. I left extremely happy. Thank you so much!!! It was an absolutely amazing experience! Chris went above and beyond to make sure I was taken care of. I left extremely happy. Thank you so much!!! More
by krissyanthemum08
Employees Worked With
Christopher Osorio
