Back

Lithia Hyundai of Reno

Reno, NV

4.3
3,995 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Contact Dealership

2620 Kietzke Lane

Reno, NV

89502

Directions

By Type

Showing 3,995 reviews

March 29, 2017

very happy like to work with you gays. thank you so much for help me choose a car. i like my car. Thank you very much again. More

by msuslina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha
Mar 30, 2017 -

Lithia Hyundai of Reno responded

What an enjoyable review to read! It is reassuring to know that Sasha provided you with a friendly and helpful shopping experience. Lithia Hyundai of Reno’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Respectfully yours, Dylan Clunie General Manager Lithia Hyundai of Reno

March 27, 2017

Place is awesome! Great place and people! Lance is the man! Quality service done fast. Would recommend to everyone to go there. Will continue to go there for all my More

by Jerm_11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2017 -

Lithia Hyundai of Reno responded

Wow! Thank you so much for your recommendation! We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience, so thank you for sharing this with us. The success of our company is due to incredible team members like Lance Smith, and we're so glad to hear that you experienced his dedication first-hand. Please don't hesitate to reach out to us with any future automotive needs. And be sure to let your friends know where they can receive the royal treatment when they get their vehicle serviced. Thank you again for your business and your kind words, we greatly appreciate both. Respectfully yours, Scott Robert Customer Relations Manager Lithia Hyundai of Reno

March 24, 2017

Sheri i like working with this dealership they have always been helpful and friendly. This is the third car I have purchased fro Lithia Hyundai and the sec More

by sjohn0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carlo Moscoso, Christopher Osorio
Mar 28, 2017 -

Lithia Hyundai of Reno responded

Thank you so much for your thoughtful review! Chris Osorio truly exemplifies the values of our dealership and we are so happy to hear that he was able to provide you with a smooth and hassle-free car-buying experience, your third to be exact. We look forward to serving you again in the future! Thank you again for your business and your kind words, we greatly appreciate both. Enjoy every mile in that new ride of yours! Sincerely, Scott Robert Customer Relations Manager Lithia Hyundai of Reno

March 24, 2017

5stars I was super apprehensive about purchasing a car, not sure where to go, or what kind of car to buy. I was very satisfied at the quality of the cars at More

by brooksrebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio
Mar 28, 2017 -

Lithia Hyundai of Reno responded

Thank you for leaving us this amazing review . Your total satisfaction throughout the entire purchase and ownership period is very important to us. Chris Osorio and the entire sales team work extremely hard to deliver a 5 star experience in hopes of forging a lasting relationship. With that said, congratulations on your purchase and welcome to the Lithia Family. We look forward to the opportunity to see and service you in the future, and hope that you enjoy every mile in your new car. Be sure to like/follow us on Facebook and Twitter to catch all the latest news and specials! Drive safe and thank you again. Best, Scott Robert Customer Relations Manager Lithia Hyundai of Reno

March 22, 2017

Customer Relationship We have been working with Pete Montalvo for several years and have purchased multiple vehicles from Hyundai because of the professional and trusted re More

by pattifreeman926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Montalvo, Pete Montalvo
Mar 28, 2017 -

Lithia Hyundai of Reno responded

Thank you for taking the time to leave a review! The success of our company is due to our incredible team. You may not know this about Pete, but 18 years ago he started with this dealership cleaning cars in the detail department, working his way up to sales and then to manager of the internet department. So thank you for taking the time to share your experience! We are thrilled to hear that once again Pete has provided you with a memorable and easy-going car-buying experience. Please don’t hesitate to reach out with any future automotive needs! Sincerely, Scott Robert Customer Relations Manager Lithia Hyundai of Reno

March 22, 2017

Very helpful friendly staff. Jj was very helpful. I asked for window tinting and he was very helpful in making sure that I had a scheduled appointment he also followed up with me More

by mvblalock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ogg, JJ Collazo
Mar 28, 2017 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We are proud to have JJ and Bryan on our team and are so happy to hear that you experienced their expertise and dedication first-hand. Enjoy your new vehicle and be sure to follow/like us on Facebook and Twitter to stay connected with special events and service deals. Sincerely, Scott Robert Customer Relations Manager Lithia Hyundai of Reno

March 16, 2017

Great product and customer service Love the vehicle and the staff was great. Salesman made sure all needs where taken care of and vehicle fit family needs! Thank you very much! More

by ajlsure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Collazo, Joe Collazo
Mar 28, 2017 -

Lithia Hyundai of Reno responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Lithia Hyundai of Reno with only the best there is to offer. Enjoy your new ride! Sincerely, Scott Robert Customer Relations Manager Lithia Hyundai of Reno

March 11, 2017

Great Customer Service As my wife and I pulled up to the dealership we were immediately greeted by Ali he ask how we were doing and how he could assist us today. I told him More

by dariendeng916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
Mar 28, 2017 -

Lithia Hyundai of Reno responded

Thank you for taking the time to share your comments and feelings about Ali Bisharat and Lithia Hyundai of Reno. Ali is a valuable team member that goes above and beyond to meet our client’s needs and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Scott Robert Customer Relations Manager Lithia Hyundai of Reno

March 08, 2017

Santa Fe Purchase As an aside, this was our second purchase within the past year from a Lithia dealership. We purchased a lease return Subaru Impreza last summer for my More

by terry.willsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance guy whose name I don't remember, Bryan Ogg, Cody Panzer
Mar 28, 2017 -

Lithia Hyundai of Reno responded

Thank you so much for this wonderful review. We appreciate you taking your valuable time to share your feedback with us. A second purchase within a year usually indicates we're doing something right. We greatly appreciate your continued business and are honored to have you as a customer. Enjoy your new vehicle and be sure to follow/like us on Facebook to stay connected with special events and service deals. Stay safe and thank you again! Scott Robert Customer Relations Manager Lithia Hyundai of Reno

March 08, 2017

2017 Jj was so helpful, and is a great asset to young ur company. He went way beyond to help us find what we needed. What a great place.. More

by soriano02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Collazo
Mar 28, 2017 -

Lithia Hyundai of Reno responded

Congratulations on your new vehicle and welcome to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that JJ knows how pleased you are with his service. Once again, welcome to the family and we sincerely hope you enjoy every single mile in your new Ride! Sincerely, Scott Robert Customer Relations Manager Lithia Hyundai of Reno

...
363
...