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Lithia Hyundai of Reno

Reno, NV

4.3
3,988 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,990 reviews

January 26, 2017

Great staff, affordable vehicles Although I came to this dealership looking for a used vehicle, I drove off in a brand new 2017 Tucson for only a bit more. The salesman was very profe More

by a_levine94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Allen, David Lennox
Jan 26, 2017 -

Lithia Hyundai of Reno responded

a_levine94, Thank you so much for your recommendation! We are so happy to hear that Rod Allen provided you with a hassle-free car-buying experience and found you a car that both accommodated your height, and got you where you need to go safely in bad weather. And like you, most people are pleasantly surprised to discover that for just a little more money down, or a little more money a month, we are able to get them into a brand new car with a full written warranty at a number they can afford. Thank you for choosing Lithia Hyundai of Reno! Be sure to follow/like us on Facebook and Twitter to stay connected with special events and service deals. Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

January 26, 2017

Great experience I had a wonderful experience with Lithia Hyundai of Reno. First off, my husband and I got greeted by Matt, but everyone else greeted with a smile and More

by achinn09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Collazo, Matt Franceschini
Jan 31, 2017 -

Lithia Hyundai of Reno responded

achinn09, Thank you for leaving us this amazing review . Your total satisfaction throughout the entire purchase and ownership period is very important to us. JJ, Matt and the entire sales/service team work extremely hard to deliver a 5 star experience in hopes of forging a lasting relationship. With that said, congratulations on your purchase and welcome to the Lithia Family. We look forward to the opportunity to see and service you in the future, and hope that you enjoy every mile in your new car. Be sure to like/follow us on Facebook and Twitter to catch all the latest news and specials! Drive safe and thank you again. Best, Scott Robert Customer Relations Manager Lithia Hyundai of Reno srobert@lithia.com

January 25, 2017

Awesome Place!! Highly recommended! The staff was very dedicated to finding me a vehicle I was comfortable with and was within my price range. Overall a great experie More

by Brooke Gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Panzer
Jan 26, 2017 -

Lithia Hyundai of Reno responded

Brooke, Thank you for taking time from your busy day to leave us a review. The success of our company is due to our incredible team, and we’re so glad to hear you experienced that first-hand. Please don’t hesitate to reach out with any future automotive needs! Drive safe! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

January 22, 2017

The best team! Bryan Ogg is amazing, you need to buy your next car from him!! The "hawks" were not circling us on the lot, very smooth and got us what we wanted More

by Tgoodale2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Ogg
Jan 26, 2017 -

Lithia Hyundai of Reno responded

Tgoodale2, Thank you for choosing Lithia Hyundai of Reno! We are so lucky to have Bryan on our team and are so happy to hear you experienced his expertise first-hand. Enjoy your new vehicle and be sure to follow/like us on Facebook to stay connected with special events and service deals.

January 13, 2017

New car purchase I appreciated how I was treated. I like that it DIDN'T take all day to make the purchase. The staff was very professional and helpful. I'm very happ More

by go2kellygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2017 -

Lithia Hyundai of Reno responded

go2kellygirl, Thank you for choosing Lithia Hyundai of Reno once againdv! We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. Enjoy your new vehicle and we look forward to seeing you again! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

January 13, 2017

Great Service Great experience. Best salesperson I have ever worked with. No hassles, professional and friendly. Worked with us to get the exact vehicle I wanted More

by katielinbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio
Jan 26, 2017 -

Lithia Hyundai of Reno responded

katielinbailey, Thank you for taking the time to share your experience! We are thrilled to hear that Chris provided you with an easy-going car-buying experience. Please don’t hesitate to reach out with any future automotive needs! Thanks again and enjoy that new car of yours! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

January 12, 2017

Awesome!! This was such a great place to come in and get a car! Everyone was really friendly and I got exactly what I was needing! More

by cassandrafoulk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dylan Clunie, David Lennox, Matt Halby
Jan 26, 2017 -

Lithia Hyundai of Reno responded

Cassandra, Wow – thank you so much for your recommendation! . We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience, so thank you for sharing it with us. Please don’t hesitate to reach out to us with any future automotive needs. Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

January 12, 2017

Experience with Hyundai dealership Friendly and reliable staff. They're never disappoint you in picking and buying your dream car definetly do business again with you guys...Great job g More

by tutuz11.tc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio
Jan 26, 2017 -

Lithia Hyundai of Reno responded

Tutuz11.tc, We thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Lithia Hyundai of Reno with only the best there is to offer. It’s so nice to hear that Chris helped to make your experience such a positive one. Enjoy your new ride! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

January 11, 2017

Excellent customer service I dreaded even the thought of going to a car lot and dealing with salespeople. The transmission went out in my car so I knew I had to get another vehi More

by blessed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin and Ali, David Wolpe
Jan 26, 2017 -

Lithia Hyundai of Reno responded

Blessed, Appreciating the anxiety a customer may experience when thrust into the market for a new car because of a major service (like replacing a transmission) is what sets our dealership aside from others. And let's face it, if your car needs a new transmission, that could shake anyone's confidence! I'm glad to hear Dustin and Ali were able to find you a great car with an awesome warranty for less than you had budgeted. Thank you again for your business and this awesome star score, we appreciate it! Stay Safe and enjoy that new car of yours! Dylan Clunie General Manager Lithia Hyundai of Reno

January 06, 2017

Better experience this time around I purchased a 2015 Sonata and feel cheated from that experience; salesman high pressured for me to pay more than what the car was worth. I didn't thi More

by sjoh7gk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Collazo, Joe Collazo
Jan 26, 2017 -

Lithia Hyundai of Reno responded

SJ, What an enjoyable review to read! It is reassuring to know that Joe and JJ provided you with a friendly and helpful shopping experience. I’m happy to hear that you gave us an opportunity to redeem ourselves, and that you left our dealership feeling confident about your purchase. Joe and JJ will be happy to hear that their great customer service has restored your faith in our dealership. If you need anything at all please don’t hesitate to call or stop in. And be sure to visit us on Facebook and Twitter to gain access to our exclusive specials and see what we're up to. Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

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