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Lithia Hyundai of Reno

Reno, NV

4.3
3,987 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,987 reviews

December 04, 2016

Great service and staff. Well taken care of. Everything was done in a timely manner. The staff is great to work with. Will use them for future maintenance needs. More

by Don Mambourg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 03, 2016

Oil change, ask condition or car. The work was done as asked. No complaints. The service agent is always very helpful in letting me know how best to keep the car running good and wel More

by Dan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
December 02, 2016

New Car Buying Experience Everyone at Reno Hyundai was very professional. Our experience was pleasant. Richard worked to get us the deal we wanted. We love our Hyundai Sonata S More

by lindaksheffield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dvorak
December 01, 2016

Fast and efficient I came in for a recall software update that was scheduled for 1 hour. The total time from check in to walking out the door was less then 40 minutes. More

by bear123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlo Moscoso
December 01, 2016

Great customer service by Mr. Sanchez High quality experience at Lithia ,thanks to Raphael Sanchez .Very professional and knowledgeable .Thanks again for your help ! I send my friends to y More

by bazslaughter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphael Sanchez
November 24, 2016

Positive I will be able to recommend this dealership to anyone looking for a great experience and a great vehicle. There was no high pressure throughout the p More

by kim.galvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Collazo
Nov 25, 2016 -

Lithia Hyundai of Reno responded

Kim, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at Lithia Hyundai of Reno enjoy that new ride of yours! Sincerely, Dylan Clunie General Manager Lithia Hyundai of Reno

November 24, 2016

new purchase The only thing that could have been approved was the waiting time when the car was being washed. That was about a 45 minute wait. More

by pc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nawazz Khan, Richard Dvorak, David Lennox
Nov 25, 2016 -

Lithia Hyundai of Reno responded

Dear PC, Thank you for writing this fantastic review and giving our dealership such an excellent star rating! Your total satisfaction throughout the entire ownership period is very important to us, so we appreciate you taking time from your busy day to let us know how we are doing. Your words have been duly noted and we will make a concentrated effort to get your car washed in a timely manner next time. If there is anything more that we can do please come back and see us again. Take care! Best, Dylan Clunie General Manager Lithia Hyundai of Reno

November 21, 2016

Awesome car at a price I could afford! I had been working with Cody Panzer for over a year for a specific car, with a specific payment range and down payment, etc. Cody kept in touch with More

by xcapee64
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Panzer
Nov 25, 2016 -

Lithia Hyundai of Reno responded

Xcapee64, On behalf of Lithia Hyundai of Reno I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I'll be sure to pass along your compliments to Cody Panzer, I'm sure he'll be honored to hear how happy you are. Also, be sure to check out our latest money saving service offers on Facebook and Twitter, our goal is to save you as much as we can when it comes to getting your new car serviced. Again, thank you for the kind words and great star score. Best regards, Dylan Clunie General Manager 775.823.3334 DClunie@lithia.com

November 19, 2016

Hyandai Elantra Best car ever made. Hyundai knew what they were doing when they made this car and I would recommend it to anyone. So buy a Hyundai. More

by keithbacoccini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dvorak
Nov 25, 2016 -

Lithia Hyundai of Reno responded

Keith, Thank you for your recommendations and for this amazing review. Not only does Hyundai build the best car, but they back it up with "America's Best Warranty" as well. Enjoy your new ride and thank you again for the business. Respectfully, Dylan Clunie General Manager 775.823.3334 DClunie@lithia.com

November 17, 2016

Awesome! I knew what I wanted after researching on line and worked with Chris to make sure the car was still available and it was. I made an appointment and h More

by deegurl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio
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