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Lithia Hyundai of Reno
Reno, NV
4,021 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,021 reviews
June 06, 2016
Ok Sales person great....I thought dealership office wasn't up to par..thought building and bath room was old looking. think you should update. All othe Sales person great....I thought dealership office wasn't up to par..thought building and bath room was old looking. think you should update. All other dealerships offer more than water when purchasing a 40 thousand dollar car More
by caycehuckabay
Verified CustomerEmployees Worked With
Bryan Ogg
June 05, 2016
You never know where they will appear Chris and the team are very friendly. I loved my old car and when I came in for my oil change I had no intention of buying a new car. I love my new Chris and the team are very friendly. I loved my old car and when I came in for my oil change I had no intention of buying a new car. I love my new car just as much. More
by mariebenincasa
Employees Worked With
Christopher Osorio
June 02, 2016
Arnold This is the 2nd car we picked up from Hyundai and I got to tell you that are sale person Richard Dvorak is fun to work with and helped us all the way This is the 2nd car we picked up from Hyundai and I got to tell you that are sale person Richard Dvorak is fun to work with and helped us all the way to the end of the sale. Thank you Richard ! Thank you Richard Dvorak for all your help. LITHIA HYUNDAI OF RENO More
by biselli2617
Employees Worked With
Richard Dvorak
June 02, 2016
Santa Fe lease Good to work with, speed of lease seemed long with credit scores in hand. Not much communication about why my wife and I sat there for an exceedingly Good to work with, speed of lease seemed long with credit scores in hand. Not much communication about why my wife and I sat there for an exceedingly long time for being so little amount of customers inside the showroom, but somewhat expected. Some of the tertiary employees were somewhat unprofessional, however our direct sales representatives were awesome. The pros and cons balanced for our visit. More
by sean.alto
Employees Worked With
Alec McGee
May 31, 2016
New Car Purchase This is my second purchase from Lithia Hyundai of Reno and both experiences have been pleasant and the follow up service when used was excellent. I w This is my second purchase from Lithia Hyundai of Reno and both experiences have been pleasant and the follow up service when used was excellent. I would recommend your establishment to anyone who is looking for a good dealership. More
by Judy Bagley
Employees Worked With
Jack Lorent, Pete Montalvo, Joe Collazo, Pete Montalvo
May 26, 2016
KGS Sonata Interesting, but satisfying experience. Everyone I dealt with regarding the sale was friendly, and cooperative. I also interacted with other employe Interesting, but satisfying experience. Everyone I dealt with regarding the sale was friendly, and cooperative. I also interacted with other employees, and most were very friendly. Also, Joe Collazo has great hugs. More
by kareng1024
Employees Worked With
Other Employees :
Rafael "Rafi" Sanchez and Jack, Carlo Moscoso, JJ Collazo, Joe Collazo
May 26, 2016
My experience Everybody was very nice and friendly. I didn't feel pressured at all. I have been have my previous car serviced there and have had no problems, so I w Everybody was very nice and friendly. I didn't feel pressured at all. I have been have my previous car serviced there and have had no problems, so I was open to considering a purchase. More
by kluscomb51
Employees Worked With
Other Employees :
Jack Lemont, finance and Scott, Richard Dvorak, Joe Collazo, Matt Halby
May 26, 2016
Santa Fe Sport Good informed personnel, who took the time to give us a thorough test drive. We are enjoying our new vehicle, and so is our dog! Good informed personnel, who took the time to give us a thorough test drive. We are enjoying our new vehicle, and so is our dog! More
by rbrooks0
Employees Worked With
Matt Ashton, Elpidio (Pete) Montalvo, David Lennox, Joe Collazo, Pete Montalvo
May 26, 2016
Great Customer Service! I've been doing business with Lithia Reno Hyundai for seven years. Their great customer service in both sales and service has kept me coming back. Whi I've been doing business with Lithia Reno Hyundai for seven years. Their great customer service in both sales and service has kept me coming back. While waiting for my vehicles to be services, I've always felt comfortable hanging out in the waiting room. The addition of the phone charging system is an awesome touch. More
by tifersmom
May 26, 2016
Caught by surprise Came into the dealership for a recall service for our 2011 Sonata, which we liked very much, and decided the 2017 Elantra would meet our future needs Came into the dealership for a recall service for our 2011 Sonata, which we liked very much, and decided the 2017 Elantra would meet our future needs better. So we bought it. More
by jackahen
Employees Worked With
Pete Montalvo, Joe Collazo, Pete Montalvo
