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Lithia Hyundai of Reno
Reno, NV
4,022 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,022 reviews
May 26, 2016
My experience Everybody was very nice and friendly. I didn't feel pressured at all. I have been have my previous car serviced there and have had no problems, so I w Everybody was very nice and friendly. I didn't feel pressured at all. I have been have my previous car serviced there and have had no problems, so I was open to considering a purchase. More
by kluscomb51
Verified CustomerEmployees Worked With
Other Employees :
Jack Lemont, finance and Scott, Richard Dvorak, Joe Collazo, Matt Halby
May 17, 2016
Satisfactory No different then any other car dealership. I bought the car and no follow up was given. I would have liked a follow up and a scheduled maintence pla No different then any other car dealership. I bought the car and no follow up was given. I would have liked a follow up and a scheduled maintence plan. More
by Frankg84
Employees Worked With
Joe Collazo
May 12, 2016
had car serviced everything was good service and everyone was pleasant and friendly.I was happy with all assets of the transaction in buying a car within the dealershi everything was good service and everyone was pleasant and friendly.I was happy with all assets of the transaction in buying a car within the dealership and also on the computer.Thank you Robert More
by low8
Employees Worked With
Christopher Osorio
May 12, 2016
Outstanding Bryan Ogg and Cody Panzer helped me find a car that was perfect for my needs. I needed some reliable and responsible with a baby on the way. They foun Bryan Ogg and Cody Panzer helped me find a car that was perfect for my needs. I needed some reliable and responsible with a baby on the way. They found me just that. They were incredibly nice guys and were sure I understood everything along the way. More
by bbyington23
Employees Worked With
Bryan Ogg, Cody Panzer
May 04, 2016
good service We have always taken our car for service at the Reno Hyundai. Lance has always treated us with respect and kindness. We drive 1 hour to deal with t We have always taken our car for service at the Reno Hyundai. Lance has always treated us with respect and kindness. We drive 1 hour to deal with this Company. More
by mikey123
Employees Worked With
May 04, 2016
GOOD SERVICE BEST SERVICE I HAVE EVER EXPERIENCED, THE WRITERS ARE SO FRIENDLY, THE GIRL THERE I THINK HER NAME IS CHANTEL IS VERY FRIENDLY AND KEEPS YOU NOTIFIED BEST SERVICE I HAVE EVER EXPERIENCED, THE WRITERS ARE SO FRIENDLY, THE GIRL THERE I THINK HER NAME IS CHANTEL IS VERY FRIENDLY AND KEEPS YOU NOTIFIED ABOUT THE PROGRESS OF YOUR YOUR VEHICLE. More
by harley guy
Employees Worked With
Carlo Moscoso
May 01, 2016
love Hyundai I loved my elantra I had for 3 years. It was perfect only that it was. Not blue and no sunroof. I drive my cars...it had 72k miles on it. So on a wh I loved my elantra I had for 3 years. It was perfect only that it was. Not blue and no sunroof. I drive my cars...it had 72k miles on it. So on a whim found out my credit score and was contacted by Richard. He was great in how he found a new car that was blue, sunroof and heated seats with more bees and whistles than I know what to do with. I got a very good price on my trade in considering the.miles and a lower interest rate on my brand new sonata. Lithia has always been great to me in the sales and service departments. I love my Hyundai! More
by lesa72
Employees Worked With
Richard Dvorak
April 29, 2016
Over all experience close to excellant The only reason it was not excellent was due to finance manager. Other then that my experience was great. I love the car and for the most part, everyo The only reason it was not excellent was due to finance manager. Other then that my experience was great. I love the car and for the most part, everyone who I worked with was most helpful and kind. More
by karicronk
Employees Worked With
I do not see him on here
April 29, 2016
Friendly & professionL My sales person, Richard Dvorak was very tuned in to my needs and made sure I got the features and color I wanted at a price point I could afford. The My sales person, Richard Dvorak was very tuned in to my needs and made sure I got the features and color I wanted at a price point I could afford. The finance coordinator, Dave Lennox, assisted me in a friendly and efficient manner as well. I am an extremely happy buyer.? More
by aagrif46
Employees Worked With
Richard Dvorak, David Lennox
April 29, 2016
2nd Hyundai Bryan was very helpful and nice. I would have liked to have gotten into a 7 seater car but I am satisfied with our purchase Bryan was very helpful and nice. I would have liked to have gotten into a 7 seater car but I am satisfied with our purchase More
by jomailyncruz
Employees Worked With
Bryan Ogg
