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Lithia Hyundai of Reno

Reno, NV

4.3
3,999 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,999 reviews

July 08, 2023

Friendly staff, excellent sales team and an overall welcoming atmosphere. The service staff is the best Reno has to offer! More

by BETHANDREWS0331
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
Jul 10, 2023 -

Lithia Hyundai of Reno responded

Thanks for the awesome review, Beth! It's our pleasure to provide you with a top-notch experience at Lithia Hyundai of Reno. We'll see you again soon!

July 07, 2023

Excellent service, good take care for customers . I love the service thank you all staff 😊 More

by SONIA.KAUR394
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I don’t his name but he is not in the list
Jul 10, 2023 -

Lithia Hyundai of Reno responded

We truly appreciate the five stars, Sonia! It's our goal to make every service quick and easy. Safe travels and take care!

July 07, 2023

This dealership provides great service and is very fast and efficient! I didn’t feel forced to buy a vehicle but I bought 2 anyways! More

by LYNNEL2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kelly, Bryan Ogg
Jul 10, 2023 -

Lithia Hyundai of Reno responded

Thank you for the kind words and congrats on your 2 vehicles! It was a pleasure to work with you and we hope to see you again in the future at Lithia Hyundai of Reno!

July 07, 2023

Amazing ! They are great guys and I’m so happy I feel confident with my car purchase More

by MRSCORBAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, David Diaz, Darren Toomer
Jul 07, 2023 -

Lithia Hyundai of Reno responded

Congrats on the car! It was a pleasure to work with you at Lithia Hyundai of Reno, and we hope to see you again down the road!

July 07, 2023

Great service! Lance has always been a pleasure to deal with, very professional and knowledgeable More

by LOU_SHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Lithia Hyundai of Reno responded

We'll make sure he sees this! Thanks for the shout-out and being a valued customer at Lithia Hyundai of Reno!

July 07, 2023

Always a speedy oil change and great service. Never had issues when purchasing the car. More

by Rich
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Lithia Hyundai of Reno responded

We love to hear it! Thanks for continuing to trust Lithia Hyundai of Reno with your vehicle's service needs!

July 07, 2023

Lance is the best agent you have. Had a bad experience but Lance make sure I leave happy.Matt is the worst not willing to help at all. More

by Shellatecon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Jul 10, 2023 -

Lithia Hyundai of Reno responded

We truly appreciate you giving us a second chance and are thrilled to hear Lance left you satisfied with your service. Safe travels and take care!

July 06, 2023

Luke was fantastic. He made the whole experience enjoyable, which says a lot when the first words out of my mouth were “I hate car shopping”. He was patient, handled ev More

by Liz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Lithia Hyundai of Reno responded

Liz, we're thrilled to hear Luke was able to take something (let's be honest) we all dread and make it enjoyable! Congrats on your purchase and we hope to see you again at Lithia Hyundai of Reno!

July 03, 2023

Just came in to the dealership one day thinking it would take days to get a car I would be satisfied with. But I left that same day with a car I fell in love with. Fast and friendly service. More

by KCKARLSEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Lithia Hyundai of Reno responded

Congrats! We're pleased you were able to find a car that suited you and drive home that same day! Let us know if we can be of any further assistance going forward!

July 03, 2023

Matt and the service team are great! Very efficient and my car is always done in a timely manner. More

by LASHGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Jul 03, 2023 -

Lithia Hyundai of Reno responded

We love to hear it! Thanks for the shout-out to Matt and the service team. They work hard to make every visit to Lithia Hyundai of Reno quick and easy!

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