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Lithia Hyundai of Reno
Reno, NV
4,307 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,307 reviews
February 29, 2024
I have had two separate contacts with your service department. The first was for a cooling system service which was fine. The second was for replacement of the drive belt idlers on the engine. I made department. The first was for a cooling system service which was fine. The second was for replacement of the drive belt idlers on the engine. I made an appointment a week or two in advance for this work, I arrived at the dealership dropped off my car and was told that the parts that were supposed to be replaced were not available. Why would I make an appointment in advance if the service department and parts department don’t communicate and have people and parts ready for the date appointed? This should have been checked prior to my arrival. It was an inconvenience to have to drop the car off just to have to come right back and pick it up. More
by Aland Steph
Verified CustomerEmployees Worked With
Employee not listed in service
February 26, 2024
He is caring, knowledgeable, thorough and professional The dealership itself could lay off the cold, calling to sell cars The dealership itself could lay off the cold, calling to sell cars More
by snowhorsestormhorse
February 26, 2024
Always professional, on time and thorough. Staff is helpful and courteous and keeps you informed of the status of your vehicle. Staff is helpful and courteous and keeps you informed of the status of your vehicle. More
by MSDOBLE
February 23, 2024
Levi Williams is a great car salesman he helped us a lot he answered all of our questions great service he's great. he answered all of our questions great service he's great. More
by GODZGURL55555
February 23, 2024
I was treated well from the moment I walked in. Dillon responded quickly when I expressed interest in the car. He took the time out of his busy day to help me. His experience helped me to make a go Dillon responded quickly when I expressed interest in the car. He took the time out of his busy day to help me. His experience helped me to make a good. decision. Matt patiently answered my questions on the test drive. He even called me after the sale to ask if I liked the car. Devan explained how to register with DMV and he made the financing easy. I liked everyone who helped me. More
by VENT2BFREE
Employees Worked With
Dillon, Matt and Devan
