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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,972 Reviews

1,972 Reviews of Lithia Hyundai of Reno - Service Center

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September 02, 2020

They were kindness, good service and not too long wait for change engine oil, tire rotation. I am comfortable speak with them. I know they will be try to help the customer. More

by JHSMINI66
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

thank you. scott robert is my go to person. dealership always kind and courteous. service department also great. i also like the service of being walked out to your car when finished. More

by KRISTINELUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver, Hannah Choquette, Cherae Cozzi
September 01, 2020

Good service, although they charge more than other repair shops in town, but they do the service correctly every time and I've had no problems with my car afterward More

by KELSEYDTHOMPSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini
September 01, 2020

LANCE WAS OF GREAT HELP AND KEPT ME UPDATED ON THE PROGRESS OF THE REPAIRS NEEDED. HE WAS ABLE TO CONTACT MY EXTENDED WARRANTY COMPANY, GIVE THEM THE INFORMATION THEY NEEDED TO APPROVE MY REPAIR & HAV More

by GPOPKISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton
August 28, 2020

The customer service is great I was in and out in no time Lance was the best I will return because such a good customer service and I will recommend other people to come to your dealership More

by CRANMORE_JUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

I moved to Reno six years ago and was referred to Lithia Hyundai by a friend. I appreciate the personal service I always receive from Lance Smith. More

by RBHBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Excellent communication to explain what service was required, and great research to learn what was warrantied. Fast completion of the service. Thank you. Always pleasant More

by BENNSMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
August 28, 2020

Great customer service in the service department. Throughout the day our service advisor, Tom Kirklin, regularly communicated with us regarding the status of the work. Liked the free loaner car pro More

by DRMORRISLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirklin
August 27, 2020

A special thanks to Tabitha! Willing to service my vehicle even without an appointment! Thank You for your dedication to your customers! Sincerely, Edward Alexander More

by EASPORTS.STAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
August 27, 2020

Every time we bring the car in for service it is a quick turn around. If they have to keep my car I am able to get a rental or loaner this is awesome since we live 45 minutes from the dealership. I will k More

by CHAVONSSECRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
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